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Items where Author is "Abdul Aziz, Yuhanis"

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Article

Mohd Shahril, Aslinda and Abdul Aziz, Yuhanis (2022) Customer complaints and the effectiveness of service guarantees in the hotel industry. Tourism and hospitality management, 28 (2). 397 - 418. ISSN 1330-7533; ESSN: 1847-3377

Witchayakawin, Pakin and Abdul Aziz, Yuhanis and Bali Mahomed, Anuar Shah and Abdullah, Nawal Hanim (2022) Comparing stakeholder participation in Community-Based Tourism (CBT), examples from Thailand. GeoJournal of Tourism and Geosites, 41 (2). 531 - 540. ISSN 2065-1198; ESSN: 2065-0817

Untoro, Wisnu and Sawitri, Hunik Sri Runing and Risgiyanti and Sunaryo, Sinto and Abdul Aziz, Yuhanis (2021) Attitudinal factors impacting local visitor perspectives on the sustainability of Borobudur Temple tourism. International Journal of Tourism Policy, 11 (4). 355 - 370. ISSN 1750-4090; ESSN: 1750-4104

Ismail, An Nur Nabila and Abdul Aziz, Yuhanis and Kamal Basha, Norazlyn and Bali Mahomed, Anuar Shah (2021) DESCONTMARKS: scale development and validation. Asian Social Science, 17 (7). 13 - 28. ISSN 1911-2017; ESSN: 1911-2025

Hamzah, Hanafi and Ab. Karim, Muhammad Shahrim and Abdul Aziz, Yuhanis and Kasim, Azilah (2021) Environmental management practices in the SME hospitality industry: Mediating impact of managers' commitment to institutional pressures and EMS implementation. Journal of Emerging Economies and Islamic Research, 9 (3). pp. 1-39. ISSN 2289-2559

Ismail, An Nur Nabila and Abdul Aziz, Yuhanis and Kamal Basha, Norazlyn and Mahomed, Anuar Shah Bali (2021) Gender and age differences in choice of holiday destination: case of Langkawi, Malaysia. Asian Social Science, 17 (10). pp. 1-9. ISSN 1911-2017; ESSN: 1911-2025

Ahmad, Norwan and Ng, Siew Imm and Kamal Basha, Norazlyn and Abdul Aziz, Yuhanis (2021) How do the dynamic capabilities of Malaysian service small and medium-sized enterprises (SMEs) translate into international performance? Uncovering the mechanism and conditional factors. International Journal of Business Science and Applied Management, 16 (1). pp. 1-27. ISSN 1753-0296

Furue, Nanami and Abdul Aziz, Yuhanis and Mori, Koichiro and Hermawan, Ancella Anitawati and Assarut, Nuttapol and Uehara, Wataru and Washida, Yuichi (2020) Low-risk innovative ideas with high self-confidence: innovation process characteristics in ASEAN countries. International Journal of Innovation and Technology Management, 17 (2). pp. 1-19. ISSN 0219-8770; ESSN: 1793-6950

Zainal, Nurhafizah and Zawawi, Dahlia and Abdul Aziz, Yuhanis and Ali, Mass Hareeza (2020) Work-family conflict and job performance: moderating effect of social support among employees in Malaysian service sector. International Journal of Business and Society, 21 (1). 79 - 95. ISSN 1511-6670

Witchayakawin, Pakin and Abdul Aziz, Yuhanis and Bali Mahomed, Anuar Shah and Abdullah, Nawal Hanim (2020) Factors on development of Community-Based Tourism (CBT) in Phitsanulok Province of Thailand. Journal of Critical Reviews, 7 (12). 75 - 85. ISSN 2394-5125

Mohammed, Nadzirah and Abdul Aziz, Yuhanis and Awang, Khairil Wahidin and Samdin, Zaiton (2020) Influence of destination attractiveness on place satisfaction and environmentally responsible behaviour in marine parks. Journal of Sustainability Science and Management, 15 (1). pp. 52-67. ISSN 1823-8556; ESSN: 2672-7226

Mohammed, Nadzirah and Abdul Aziz, Yuhanis and Awang, Khairil Wahidin and Samdin, Zaiton (2020) Influence of destination attractiveness on satisfaction and environmentally responsible behaviour in marine parks. Journal of Sustainability Science and Management, 15 (1). 52 - 67. ISSN 1823-8556; ESSN: 2672-7226

Ismail, An Nur Nabila and Abdul Aziz, Yuhanis and Bali Mahomed, Anuar Shah and Kamal Basha, Norazlyn (2020) Measuring Langkawi sustainability as travel destination: validation through confirmatory factor analysis. International Journal of Advanced Science and Technology, 29 (7 spec.). 1529 - 1543. ISSN 2005-4238; ESSN: 2207-6360

Jue, Xin Tan and Tat, Huei Cham and Zawawi, Dahlia and Abdul Aziz, Yuhanis (2019) Antecedents of organizational citizenship behavior and the mediating effect of organization commitment in the hotel industry. Asian Journal of Business Research, 9 (2). pp. 121-139. ISSN 2463-4522; ESSN: 1778-8933

Toh, Yuan Kai and Hashim, Haslinda and Abdul Aziz, Yuhanis and Ng, Siew Imm (2019) Effects of game-product congruence on game-players' brand attitude in mobile games: a review. International Journal of Academic Research in Business and Social Sciences, 9 (4). pp. 135-146. ISSN 2222-6990

Toh, Yuan Kai and Hashim, Haslinda and Abdul Aziz, Yuhanis and Ng, Siew Imm (2019) Effects of game-product congruence on game-players’ brand attitude in mobile games: a review. International Journal of Academic Research in Business and Social Sciences, 9 (4). pp. 135-146. ISSN 2222-6990

Syed Omar, Sharifah Faridah and Abdul Aziz, Yuhanis and Raja Yusof, Raja Nerina and Ng, Siew Imm (2019) Evaluation of the role of sales promotion in influencing impluse buying behaviour: a comparison between international and local tourist at premium outlet in Malaysia. Journal of Tourism, Hospitality and Environment Management, 4 (15). pp. 32-43. ISSN 0128-178X

Balouchi, Mina and Abdul Aziz, Yuhanis and Abd Rahman, Azmawani and Raja Yusof, Raja Nerina (2018) Impact of perceived risk and source credibility on intention to use of consumer generated contents for travel planning. International Journal of Economics and Management, 12 (spec. 2). pp. 661-672. ISSN 1823-836X; ESSN: 2600-9390

Kani, Yusuf and Abdul Aziz, Yuhanis and Sambasivan, Murali and Bojei, Jamil (2017) Antecedents and outcomes of destination image of Malaysia. Journal of Hospitality and Tourism Management, 32. 89 - 98. ISSN 1447-6770; ESSN: 1839-5260

Sherbini, Ayman and Abdul Aziz, Yuhanis and Md Sidin, Samsinar and Raja Yusof, Raja Nerina (2017) Differences between service quality and customer satisfaction: implications from tourism industry. International Journal of Applied Business and Economic Research, 15 (24). pp. 343-360. ISSN 0972-7302

Balouchi, Mina and Abdul Aziz, Yuhanis and Hasangholipour, Tahmoures and Khanlari, Amir and Abd. Rahman, Azmawani and Raja Yusof, Raja Nerina (2017) Explaining and predicting online tourists’ behavioural intention in accepting consumer generated contents. Journal of Hospitality and Tourism Technology, 8 (2). 168 - 189. ISSN 1757-9880; ESSN: 1757-9899

Abdul Aziz, Yuhanis and Md Sidin, Samsinar and Raja Yusof, Raja Nerina (2016) Income diversification for future stable economy in Saudi Arabia: an overview of the tourism industry. International Journal of Economics, Commerce and Management, 4 (11). pp. 173-189. ISSN 2348-0386

Said, Rusmawati and Yusop, Zulkornain and Abdul Rahman, Azmawani and Abdul Aziz, Yuhanis and Haris, Asmaddy and Mohd Sham, Mohd Rizal (2016) Faktor belia tidak bekerja dari perspektif NEET. Malaysian Journal of Youth Studies, 14. pp. 67-90. ISSN 2180-1649

Jue, Xin Tan and Zawawi, Dahlia and Abdul Aziz, Yuhanis (2016) Benevolent leadership and its organisational outcomes: a social exchange theory perspective. International Journal of Economics and Management, 10 (2). pp. 343-364. ISSN 1823-836X

Punitha, S. and Abdul Aziz, Yuhanis and Abd Rahman, Azmawani (2016) Consumers’ perceptions of green marketing in the hotel industry. Asian Social Science, 12 (1). pp. 1-16. ISSN 1911-2017; ESSN: 1911-2025

Guliling, Hasnawati and Abdul Aziz, Yuhanis and Bojei, Jamil (2016) Destination image as a determinant of tourist satisfaction and loyalty. Borneo Akademika, 1 (1). pp. 70-78. ISSN 2462-1641

Delbari, Seyyed Ali and Ng, Siew Imm and Abdul Aziz, Yuhanis and Ho, Jo Ann (2016) An investigation of key competitiveness indicators and drivers of full-service airlines using Delphi and AHP techniques. Journal of Air Transport Management, 52. pp. 23-34. ISSN 0969-6997; ESSN: 1873-2089

Mee, Yean Tay and Abd Rahman, Azmawani and Abdul Aziz, Yuhanis and Sidek, Shafie (2015) A review on drivers and barriers towards sustainable supply chain practices. International Journal of Social Science and Humanity, 5 (10). pp. 892-897. ISSN 2010-3646

Asadifard, Mozhdeh and Abd Rahman, Azmawani and Abdul Aziz, Yuhanis and Hashim, Haslinda (2015) A review on tourist mall patronage determinant in Malaysia. International Journal of Innovation, Management and Technology, 6 (3). pp. 229-233. ISSN 2010-0248

Tan, Sing Ee and Abdul Aziz, Yuhanis and Awang, Khairil Wahidin and Samdin, Zaiton (2015) Linking servicescape, tourist satisfaction and overall tour guiding experience: the case of Taman Negara National Park, Malaysia. Pertanika Journal of Social Sciences & Humanities, 23 (spec. Jan.). pp. 33-48. ISSN 0128-7702; ESSN: 2231-8534

Delbari, Seyyed Ali and Siew, Imm Ng and Abdul Aziz, Yuhanis and Jo, Ann Ho (2015) Measuring the influence and impact of competitiveness research: a Web of Science approach. Scientometrics, 105 (2). pp. 773-788. ISSN 0138-9130; ESSN: 1588-2861

Samdin, Zaiton and Abdul Aziz, Yuhanis (2015) Psychographics segmentation in Mulu National Park. American-Eurasian Journal Agriculture and Environment Science, 15. pp. 46-51. ISSN 1818-6769; ESSN:1990-4053

Mohd Shahril, Aslinda and Abdul Aziz, Yuhanis and Othman, Mohhidin and Bojei, Jamil (2015) Relationship between the star and the hotel service guarantees of customer satisfaction. International Journal of Economics and Finance, 7 (4). pp. 82-88. ISSN 1916-971X; ESSN: 1916-9728

Osman, Fatin Norain and Hussin, Siti Rahayu and Raja Yusof, Raja Nerina and Hashim, Haslinda and Abdul Aziz, Yuhanis and Nezakati, Hossein (2015) Special needs of Muslim family tourists across the family life cycle: stakeholders’ perspectives. Australian Journal of Basic and Applied Sciences, 9 (Special 3). pp. 108-112. ISSN 1991-8178; ESSN: 2309-8414

Lee, Shin Ying and Abdul Aziz, Yuhanis and Md Sidin, Samsinar and Saleh, Rosli (2014) The influence of emotional labour strategies on customer satisfaction and word of mouth recommendations in group tours. International Journal of Economics and Management, 8 (S). pp. 81-96. ISSN 1823-836X

Sanib, Noor Izza Rozian and Abdul Aziz, Yuhanis and Samdin, Zaiton and Ab Rahim, Khalid (2013) Comparison of marketing mix dimensions between local and international hotel customers in Malaysia. International Journal of Economics and Management, 7 (2). pp. 297-313. ISSN 1823-836X

Samdin, Zaiton and Abdul Aziz, Yuhanis and Yacob, Mohd Rusli (2013) Ecotourism in Taman Negara National Park: issues and challenges. Pertanika Journal of Tropical Agricultural Science, 36 (spec.). pp. 205-220. ISSN 1511-3701; ESSN: 2231-8542

Abdul Aziz, Yuhanis and Ennew, Christine (2013) Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments. Pertanika Journal of Social Sciences & Humanities, 21 (spec. June). pp. 65-84. ISSN 0128-7702; ESSN: 2231-8534

Samdin, Zaiton and Abdul Aziz, Yuhanis and Radam, Alias and Yacob, Mohd Rusli (2013) Sustainability of ecotourism resources at Taman Negara National Park: contingent valuation method. International Journal of Business and Society, 14 (2). pp. 235-244. ISSN 1511-6670

Mohd Shahril, Aslinda and Abdul Aziz, Yuhanis and Othman, Mohhidin and Bojei, Jamil (2013) The relationship between service guarantees, empowerment, employee satisfaction, service quality in four and five star hotels in Malaysia. Journal of Economics, Business and Management, 1 (1). pp. 90-93. ISSN 2301-3567

Abdullah, Zulhamri and Md Nordin, Shahrina and Abdul Aziz, Yuhanis (2013) Building a unique online corporate identity. Marketing Intelligence & Planning, 31 (5). pp. 451-471. ISSN 0263-4503; ESSN: 1758-8049

Zamzuri, Norol Hamiza and Awang, Khairil Wahidin and Abdul Aziz, Yuhanis and Samdin, Zaiton (2013) Event sustainability practices among professional company organizers: an exploratory study. Jurnal Teknologi, 64 (2). pp. 165-168. ISSN 0127-9696; ESSN: 2180-3722

Abdullah, Zulhamri and Abdul Aziz, Yuhanis (2013) Institutionalizing corporate social responsibility: effects on corporate reputation, culture, and legitimacy in Malaysia. Social Responsibility Journal, 9 (3). pp. 344-361. ISSN 1747-1117; ESSN: 1758-857X

Abdul Aziz, Yuhanis and Chok, Nyen Vui (2013) The role of halal awareness, halal certification, and marketing components in determining halal purchase intention among non-Muslims in Malaysia: a structural equation modeling approach. Journal of International Food & Agribusiness Marketing, 25 (1). pp. 1-23. ISSN 0897-4438; ESSN: 1528-6983

Abdul Aziz, Yuhanis and Samdin, Zaiton (2012) The impact of empowerment on emotional labour: a conceptual framework. Pertanika Journal of Social Sciences & Humanities, 20 (2). pp. 317-332. ISSN 0128-7702; ESSN: 2231-8534

Abdul Aziz, Yuhanis and Awang, Khairil Wahidin and Samdin, Zaiton (2012) Challenges faced by micro, small, and medium lodgings in Kelantan, Malaysia. International Journal of Economics and Management, 6 (1). pp. 167-190. ISSN 1823-836X

Abdullah, Zulhamri and Abdul Aziz, Yuhanis (2011) Managing corporate reputation, stakeholder relations, and corporate social responsibility: a Southeast Asian perspective. International Journal of Economics and Management, 5 (2). pp. 299-318. ISSN 1823-836X

Nik Mohd Masdek, Nik Rozana and Abdul Aziz, Yuhanis and Awang, Khairil Wahidin (2011) Impact of selected organizational characteristics on psychological and behavioural outcomes of hotel frontline employees. Pertanika Journal of Social Sciences & Humanities, 19 (2). pp. 369-383. ISSN 0128-7702; ESSN: 2231-8534

Nik Mohd Masdek, Nik Rozana and Abdul Aziz, Yuhanis and Awang, Khairil Wahidin (2011) Potential antecedents and outcomes of frontline employees’ service recovery performance. International Journal of Economics and Management, 5 (1). pp. 114-139. ISSN 1823-836X

Foo, Lee Yen and Othman, Mohhidin and Abdul Karim, Muhammad Shahrim and Abdul Aziz, Yuhanis (2011) Efficiency measurement of a Malaysian hotel chain using DEA. Pertanika Journal of Social Sciences & Humanities, 19 (1). pp. 131-143. ISSN 0128-7702; ESSN: 2231-8534

Othman, Mohhidin and Foo, Lee Yen and Abdul Karim, Muhammad Shahrim and Abdul Aziz, Yuhanis (2010) Total factor productivity efficiency changes in a Malaysian hotel chain. International Journal of Revenue Management, 4 (3-4). pp. 327-343. ISSN 1474-7332; ESSN: 1741-8186

Samdin, Zaiton and Abdul Aziz, Yuhanis and Radam, Alias and Yacob, Mohd Rusli (2010) Factors influencing the willingness to pay for entrance permit: the evidence from Taman Negara National Park. Journal of Sustainable Development, 3 (3). pp. 212-220. ISSN 1913-9063; ESSN: 1913-9071

Abdul Aziz, Yuhanis and Awang, Khairil Wahidin (2010) Conceptualising the service excellence and its antecedents: the development of the structural equation model. Journal of Tourism, Hospitality and Culinary, 2 (1). pp. 1-13. ISSN 1985-8914; ESSN: 2590-3837

Awang, Khairil Wahidin and Abdul Aziz, Yuhanis (2010) Tourism policy development: a Malaysian experience. Journal of Tourism, Hospitality and Culinary Arts, 2 (2). pp. 53-62. ISSN 1985-8914; ESSN: 2590-3837

Book Section

Che Aziz, Roslizawati and Abdul, Mohani and Abdul Aziz, Yuhanis and Abd Rahman, Azmawani (2015) Appreciative inquiry: a promising research tool for rural tourism management. In: Tourism Development. Cambridge Scholars Publishing, United Kingdom, pp. 119-131. ISBN 1443877549; EISBN: 9781443877541

Osman, Fatin Nurul Atiqah and Hashim, Haslinda and Nezakati, Hossein and Hussin, Siti Rahayu and Abdul Aziz, Yuhanis and Raja Yusof, Raja Nerina (2015) A review of family influences on travel decision making. In: Theory and Practice in Hospitality and Tourism Research. CRC Press, Netherlands, pp. 579-582. ISBN 9781138027060; EISBN: 9781315737355

Sanib, Noor Izza Rozian and Abdul Aziz, Yuhanis and Samdin, Zaiton and Abdul Rahim, Khalid (2013) Marketing mix and its implication on emotions of hotel customer. In: Marketing Towards Delivering Consumer Value. McGraw Hill, Shah Alam, Selangor, pp. 37-49. ISBN 9789675771903

Mohd Shahril, Aslinda and Abdul Aziz, Yuhanis and Othman, Mohhidin (2013) Service guarantee : the impact of empowerment and employee motivation in four and five star hotel in Malaysia. In: Reading on Hospitality and Tourism Issues. McGraw Hill, Shah Alam, Selangor, pp. 71-77. ISBN 9789675771880

Tan, Sing Ee and Abdul Aziz, Yuhanis and Awang, Khairil Wahidin and Samdin, Zaiton (2012) Tourist satisfaction with overall tour guiding experience in Taman Negara National Park, Malaysia. In: Current Issues in Hospitality and Tourism: Research and Innovations. CRC Press, Netherlands, pp. 533-538. ISBN 9780415621335

Abdul Aziz, Yuhanis and Mohamadi, Amir and Samdin, Zaiton (2012) The effect of online marketing on customer satisfaction. In: Business Practices in Malaysia. McGraw Hill, Kuala Lumpur, pp. 94-106. ISBN 9789675771521

Samdin, Zaiton and Abdul Aziz, Yuhanis Issues and challenges in national parks: the human dimension. In: Sustainable Forest Utilisation: Concept and Practices. Universiti Putra Malaysia Press, Serdang, Selangor. ISBN 9789673443000

Conference or Workshop Item

Nezakati, Hossein and Amidi, Asra and Jusoh, Yusmadi Yah and Moghadas, Shayesteh and Abdul Aziz, Yuhanis and Sohrabinezhadtalemi, Roghayeh (2014) Review of social media potential on knowledge sharing and collaboration in tourism industry. In: Global Conference on Business & Social Science-2014 (GCBSS-2014), 15-16 Dec. 2014, Kuala Lumpur, Malaysia. (pp. 120-125).

Kani, Yusuf and Abdul Aziz, Yuhanis and Bojei, Jamil and Sambasivan, Murali (2013) Factors influencing destination image of Malaysia among tourists from the Middle East. In: Global Conference on Business and Economics Research (GCBER 2013), 18-20 Oct. 2013, Palace of Golden Horses, MINES Resort City, Seri Kembangan, Selangor. (pp. 549-555).

Nezakati, Hossein and Abdul Aziz, Yuhanis and Zawawi, Dahlia and Sohrabinezhadtalemi, Roghayeh (2013) Preliminary study of 4A marketing mix impacts on tourists' satisfaction (Malaysian food). In: Global Conference on Business and Economics Research (GCBER 2013), 18-20 Oct. 2013, Palace of Golden Horses, MINES Resort City, Seri Kembangan, Selangor. (pp. 371-378).

Othman, Mohd Shahwahid and Abdul Aziz, Yuhanis and S., Zaiton and Mardan, Makhdzir and Ishak, Azmi (2013) Sustaining the honey industry all along the value chain - upgrading the production, processing and marketing. In: Persidangan Kebangsaan Pertama Program Pemindahan Ilmu (KTP 01), 21-23 Ogos 2013, Equatorial Hotel, Bangi. (pp. 982-989).

Mohd Shahril, Aslinda and Abdul Aziz, Yuhanis and Othman, Mohhidin and Bojei, Jamil (2012) Impact of service guarantee on empowerment and employee motivation in four and five star hotels in Malaysia. In: National Research & Innovation Conference for Graduate Students in Social Sciences (GS-NRIC 2012), 7-9 Dec. 2012, Mahkota Hotel, Melaka. (pp. 916-922).

Abdullah, Zulhamri and Abdul Aziz, Yuhanis and Tai, Lit Cheng (2012) Institutionalizing corporate social responsibility within corporate communications in the survey of the Indonesian organizations. In: The 2nd International Conference on Business and Banking & CSR-University Network, 2-3 Feb. 2012, Indonesia. .

Abdul Aziz, Yuhanis and Chok, Nyen Vui (2012) The role of halal awareness and halal certification in influencing non-muslims’ purchase intention. In: 3rd International Conference On Business And Economic Research ( 3rd ICBER 2012 ), 12-13 Mar. 2012, Bandung, Indonesia. (pp. 1819-1830).

Abdul Aziz, Yuhanis (2011) Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments. In: 2nd International Symposium in Service Management, 26-30 July 2011, Yogyakarta, Indonesia. .

Abdul Aziz, Yuhanis and Awang, Khairil Wahidin and Samdin, Zaiton (2011) Evidence of empowerment in hotel industry : the case of hotel front liners in Malaysia. In: 2nd International Symposium in Service Management, 26-30 July 2011, Yogyakarta, Indonesia. .

Abdullah, Zulhamri and Abdul Aziz, Yuhanis (2011) Managing corporate reputation,stakeholder relations and corporate social responsibility : a Southeast Asian perspective. In: IICIES- The 3rd Indonesia International Conference On Innovation, Entrepreneurship & Small Business, Bandung, Indonesia. .

Newspaper

Abdul Aziz, Yuhanis Langkawi has to be protected from ill effects of mass tourism. in New Straits Times, (27 November 2017), p. 20. (Call Number: 2017/11-079)

This list was generated on Fri Mar 29 13:49:37 2024 +08.