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A review of family influences on travel decision making


Osman, Fatin Nurul Atiqah and Hashim, Haslinda and Nezakati, Hossein and Hussin, Siti Rahayu and Abdul Aziz, Yuhanis and Raja Yusof, Raja Nerina (2015) A review of family influences on travel decision making. In: Theory and Practice in Hospitality and Tourism Research. CRC Press, Netherlands, pp. 579-582. ISBN 9781138027060; EISBN: 9781315737355


Worldwide, there are an increasing number of tourists travelling abroad together as a family, with family members ranging from 3 to 7 persons, and 3 to 50 years of age. These groups of family tourists have illustrated some unique needs which entail further investigation if industry players were to meet and satisfy their needs more effectively. This paper reviews the existing literature on family decision making, paying attention to specific requirements of family needs while travelling. Specific needs of this type of tourists include children-friendly menus, kids clubs, family travel packages, family-friendly environment, and wellness facilities for family members of different age groups etc. The paper reviews existing tourism typologies and concluded that there is a need to develop a new typology for family tourists. This paper proposes three new dimensions for tourist typologies, i.e. cultural-influence (religion), customer characteristic (stage in family life cycle) and destination services (family-friendly facilities).

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Additional Metadata

Item Type: Book Section
Divisions: Faculty of Economics and Management
Graduate School of Management
Putra Business School
DOI Number: https://doi.org/10.1201/b17390-114
Publisher: CRC Press
Keywords: Family decision making; Family life cycles; Tourist typology; Travel decision
Depositing User: Azhar Abdul Rahman
Date Deposited: 27 Jun 2016 04:04
Last Modified: 30 Sep 2016 09:06
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1201/b17390-114
URI: http://psasir.upm.edu.my/id/eprint/47102
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