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Items where Author is "Chua, Bee Lia"

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Number of items: 12.


Han, Heesup and Lee, Soyeun and Meng, Bo and Chua, Bee Lia and Ryu, Bobby Hyungseo (2020) The relative importance of volunteer tourism (sustainable/pro-social form of tourism) motivation factors for young tourists: a descriptive analysis by continents, gender, and frequency. Sustainability, 12 (10). art. no. 4002. pp. 1-21. ISSN 2071-1050

Han, Heesup and Hong, Ngoc Nguyen and Song, Hakjun and Chua, Bee Lia and Lee, Sanghyeop and Kim, Wansoo (2018) Drivers of brand loyalty in the chain coffee shop industry. International Journal of Hospitality Management, 72. 86 - 97. ISSN 0278-4319; ESSN: 1873-4693

Othman, Mohhidin and Abu Bakar, Ainul Zakiah and Kandasamy, Tachaini and Chua, Bee Lia (2018) Identifying success factors of Mamak restaurants in Malaysia. International Journal of Engineering and Technology, 7 (3 spec. 25). 150 - 155. ISSN 1823-1039

Lee, Sanghyeop and Nguyen, Hong Ngoc and Lee, Kai Sean and Chua, Bee Lia and Han, Heesup (2018) Price, people, location, culture and reputation: determinants of Malaysia as study destination by international hospitality and tourism undergraduates. Journal of Tourism and Cultural Change, 16 (4). 335 - 347. ISSN 1476-6825; ESSN: 1747-7654

Lee, Sanghyeop and Lee, Kai Sean and Chua, Bee Lia and Han, Heesup (2017) Independent café entrepreneurships in Klang Valley, Malaysia – challenges and critical factors for success: does family matter? Journal of Destination Marketing & Management, 6 (4). 363 - 374. ISSN 2212-571X; ESSN: 2212-5752

Chua, Bee Lia and Sanghyeop, Lee and Kim, Hyeon Cheol and Han, Heesup (2017) Investigating the key drivers of traveler loyalty in the airport lounge setting. Asia Pacific Journal of Tourism Research, 22 (6). 651 - 665. ISSN 1094-1665; ESSN: 1741-6507

Kim, Hyeon Cheol and Chua, Bee Lia and Sanghyeop, Lee and Boo, Huey Chern and Heesup, Han (2016) Understanding airline travelers perceptions of well - being: the role of cognition, emotion, and sensory experiences in airline lounges. Journal of Travel and Tourism Marketing, 33 (9). pp. 1213-1234. ISSN 1054-8408; ESSN: 1540-7306

Chua, Bee Lia and Lee, Sanghyeop and Huffman, Lynn and Hyun, Suk Choi (2015) The role of physical environment in leisure service consumption: evidence from a ski resort setting. International Journal of Hospitality & Tourism Administration, 16 (4). pp. 375-407. ISSN 1525-6480; ESSN: 1525-6499

Abdul Karim, Muhammad Shahrim and Chua, Bee Lia and Salleh, Hamdin (2010) Malaysia as a culinary tourism destination: international tourist's perspective. Journal of Tourism, Hospitality and Culinary Arts, 1 (3). pp. 63-78. ISSN 1985-8914; ESSN: 2590-3837

Chua, Bee Lia and Boo, Huey Chern and Ab Karim, M. Shahrim and Othman, Mohhidin and Ramachandran, Sridar (2010) Using critical incident technique to identify the effect of servicescape failure and the effectiveness of recovery strategy on dining experience. SEGi Review, 3 (1). pp. 152-170. ISSN 1985-5672

Chua, Bee Lia and Othman, Mohhiddin and Boo, Huey Chern and Abdul Karim, Muhammad Shahrim and Ramachandran, Sridar (2009) Customers' reaction to servicescape failure and associated recovery strategy: an exploratory study in the food service industry. Journal of Tourism, Hospitality and Culinary Arts, 1 (2). pp. 23-47. ISSN 1985-8914; ESSN: 2590-3837


Chua, Bee Lia (2009) Impact Of Servicescape Failures And Associated Recovery Strategies On Customer Behavior In The Food Service Industry. Masters thesis, Universiti Putra Malaysia.

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