Items where Author is "Chua, Bee Lia"

Moon, Hyoungeun and Yu, Jongsik and Chua, Bee Lia and Han, Heesup (2022) Hotel privacy management and guest trust building: a relational signaling perspective. International Journal of Hospitality Management, 102. art. no. 103171. pp. 1-11. ISSN 0278-4319; ESSN: 1873-4693

Al-Ansi, Amr and Chua, Bee Lia and Kim, Chang Sik and Yoon, Hyejin and Han, Heesup (2022) Islamophobia: differences across Western and Eastern community residents toward welcoming Muslim tourists. Journal of Hospitality and Tourism Management, 51. 439 - 450. ISSN 1447-6770; ESSN: 1839-5260

Chua, Bee Lia and Al- Ansi, Amr and Lee, Myong Jae and Han, Heesup (2021) Touristsâ outbound travel behavior in the aftermath of the COVID-19: role of corporate social responsibility, response effort, and health prevention. Journal of Sustainable Tourism, 29 (6). 879 - 906. ISSN 0966-9582; ESSN: 1747-7646

Radic, Aleksandar and Luck, Michael and Al-Ansi, Amr and Chua, Bee Lia and Seeler, Sabrina and Han, Heesup (2021) Cruise ship dining experiencescape: the perspective of female cruise travelers in the midst of the COVID-19 pandemic. International Journal of Hospitality Management, 95. art. no. 102923. pp. 1-12. ISSN 0278-4319

Meng, Bo and Ryu, Hyungseo Bobby and Chua, Bee Lia and Han, Heesup (2020) Predictors of intention for continuing volunteer tourism activities among young tourists. Asia Pacific Journal of Tourism Research, 25 (3). 261 - 273. ISSN 1094-1665; ESSN:1741-6507

Koo, Bonhak and Yu, Jongsik and Chua, Bee Lia and Lee, Sanghyeop and Han, Heesup (2020) Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry. Journal of Quality Assurance in Hospitality and Tourism, 21 (4). 371 - 401. ISSN 1528-008X ; ESSN: 1528-0098

Han, Heesup and Chua, Bee Lia and Sunghyup, Sean Hyun (2020) Consumers’ intention to adopt eco-friendly electric airplanes: The moderating role of perceived uncertainty of outcomes and attachment to eco-friendly products. International Journal of Sustainable Transportation, 14 (9). 671 - 685. ISSN 1556-8318; ESSN: 1556-8334

Heesup, Han and Lee, Kai Sean and Chua, Bee Lia and Sanghyeop, Lee (2020) Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry. Journal of Travel & Tourism Marketing, 37 (3). 380 - 395. ISSN 1054-8408; ESSN: 1540-7306

Chua, Bee Lia and Ab Karim, Muhammad Shahrim and Lee, Sanghyeop and Han, Heesup (2020) Customer restaurant choice: an empirical analysis of restaurant types and eating-out occasions. International Journal of Environmental Research and Public Health, 17 (17). art. no. 6276. pp. 1-23. ISSN 1660-4601

Han, Heesup and Chua, Bee Lia and Ariza Montes, Antonio and Untaru, Elena Nicoleta (2020) Effect of environmental corporate social responsibility on green attitude and norm activation process for sustainable consumption: airline versus restaurant. Corporate Social Responsibility and Environmental Management, 27 (4). 1851 - 1864. ISSN 1535-3958; ESSN: 1535-3966

Han, Heesup and Chua, Bee Lia and Sunghyup, Sean Hyun (2020) Eliciting customers’ waste reduction and water saving behaviors at a hotel. International Journal of Hospitality Management, 87. art. no. 102386. pp. 1-11. ISSN 0278-4319

Han, Heesup and Meng, Bo and Chua, Bee Lia and Ryu, Bobby Hyungseo (2020) Hedonic and utilitarian performances as determinants of mental health and pro-social behaviors among volunteer tourists. International Journal of Environmental Research and Public Health, 17 (18). pp. 1-14. ISSN 1660-4601

Han, Heesup and Lee, Soyeun and Meng, Bo and Chua, Bee Lia and Ryu, Bobby Hyungseo (2020) The relative importance of volunteer tourism (sustainable/pro-social form of tourism) motivation factors for young tourists: a descriptive analysis by continents, gender, and frequency. Sustainability, 12 (10). art. no. 4002. pp. 1-21. ISSN 2071-1050

Han, Heesup and Lee, Kai Sean and Chua, Bee Lia and Lee, Sanghyeop and Kim, Wansoo (2019) Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention. International Journal of Hospitality Management, 80. pp. 91-100. ISSN 0278-4319; ESSN: 1873-4693

Han, Heesup and Lee, Myong Jae and Chua, Bee Lia and Kim, Wan Soo (2019) Triggers of traveler willingness to use and recommend eco-friendly airplanes. Journal of Hospitality and Tourism Management, 38. pp. 91-101. ISSN 1447-6770; ESSN: 1839-5260

Kim, Seoyoung and Ham, Sunny and Moon, Hyeyoung and Chua, Bee Lia and Han, Heesup (2019) Experience, brand prestige, perceived value (functional, hedonic, social, and financial), and loyalty among GROCERANT customers. International Journal of Hospitality Management, 77. pp. 169-177. ISSN 0278-4319; ESSN: 1873-4693

Lee, Sanghyeop and Lee, Kai Sean and Chua, Bee Lia and Han, Heesup (2019) Hotel restaurants’ challenges and critical success factors in Klang Valley, Malaysia: the inseparable roles of support centers and revenue streams. Journal of Quality Assurance in Hospitality and Tourism, 20 (1). pp. 16-43. ISSN 1528-008X; ESSN: 1528-0098

Han, Heesup and Yu, Jongsik and Chua, Bee Lia and Lee, Sanghyeop and Kim, Wansoo (2019) Impact of core-product and service-encounter quality, attitude, image, trust and love on repurchase: full-service vs low-cost carriers in South Korea. International Journal of Contemporary Hospitality Management, 31 (4). pp. 1588-1608. ISSN 0959-6119; ESSN: 1757-1049

Chua, Bee Lia and Han, Heesup and Hong, Ngoc Nguyen and Song, Hakjun and Lee, Sanghyeop (2019) Impact of functional/cognitive and emotional advertisements on image and repurchase intention. Journal of Hospitality Marketing and Management, 28 (4). pp. 446-471. ISSN 1936-8623; ESSN: 1936-8631

Heesup, Han and Chua, Bee Lia and Bo, Meng and Ryu, Hyung Seo and Wansoo, Kim (2019) International volunteer tourism and youth travelers – an emerging tourism trend. Journal of Travel & Tourism Marketing, 36 (5). pp. 549-562. ISSN 1054-8408; ESSN: 15407306

Chua, Bee Lia and Lee, Sanghyeop and Hyeon, Cheol Kim and Heesup, Han (2019) Investigation of cruise vacationers’ behavioral intention formation in the fast-growing cruise industry: the moderating impact of gender and age. Journal of Vacation Marketing, 25 (1). pp. 51-70. ISSN 1356-7667; ESSN: 1479-1870

Han, Heesup and Hong, Ngoc Nguyen and Song, Hak Jun and Chua, Bee Lia and Lee, Sanghyeop and Kim, Wansoo (2019) Role of social network services (SNS) sales promotions in generating brand loyalty for chain steakhouses. Journal of Quality Assurance in Hospitality and Tourism, 20 (5). pp. 617-645. ISSN 1528-008X; ESSN: 1528-0098

Chua, Bee Lia and Kim, Hyeon Cheol and Lee, Sanghyeop and Han, Heesup (2019) The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users’ behavior. Journal of Travel & Tourism Marketing, 36 (1). pp. 29-42. ISSN 1054-8408; ESSN: 1540-7306

Han, Heesup and Hong, Ngoc Nguyen and Song, Hakjun and Chua, Bee Lia and Lee, Sanghyeop and Kim, Wansoo (2018) Drivers of brand loyalty in the chain coffee shop industry. International Journal of Hospitality Management, 72. 86 - 97. ISSN 0278-4319; ESSN: 1873-4693

Othman, Mohhidin and Abu Bakar, Ainul Zakiah and Kandasamy, Tachaini and Chua, Bee Lia (2018) Identifying success factors of Mamak restaurants in Malaysia. International Journal of Engineering and Technology, 7 (3 spec. 25). 150 - 155. ISSN 1823-1039

Lee, Sanghyeop and Nguyen, Hong Ngoc and Lee, Kai Sean and Chua, Bee Lia and Han, Heesup (2018) Price, people, location, culture and reputation: determinants of Malaysia as study destination by international hospitality and tourism undergraduates. Journal of Tourism and Cultural Change, 16 (4). 335 - 347. ISSN 1476-6825; ESSN: 1747-7654

Lee, Sanghyeop and Lee, Kai Sean and Chua, Bee Lia and Han, Heesup (2017) Independent café entrepreneurships in Klang Valley, Malaysia – challenges and critical factors for success: does family matter? Journal of Destination Marketing & Management, 6 (4). 363 - 374. ISSN 2212-571X; ESSN: 2212-5752

Chua, Bee Lia and Sanghyeop, Lee and Kim, Hyeon Cheol and Han, Heesup (2017) Investigating the key drivers of traveler loyalty in the airport lounge setting. Asia Pacific Journal of Tourism Research, 22 (6). 651 - 665. ISSN 1094-1665; ESSN: 1741-6507

Kim, Hyeon Cheol and Chua, Bee Lia and Sanghyeop, Lee and Boo, Huey Chern and Heesup, Han (2016) Understanding airline travelers perceptions of well - being: the role of cognition, emotion, and sensory experiences in airline lounges. Journal of Travel and Tourism Marketing, 33 (9). pp. 1213-1234. ISSN 1054-8408; ESSN: 1540-7306

Chua, Bee Lia and Sanghyeop, Lee and Ben, Goh and Heesup, Han (2015) Impacts of cruise service quality and price on vacationers cruise experience: moderating role of price sensitivity. International Journal of Hospitality Management, 44. pp. 131-145. ISSN 0278-4319

Chua, Bee Lia and Lee, Sanghyeop and Huffman, Lynn and Hyun, Suk Choi (2015) The role of physical environment in leisure service consumption: evidence from a ski resort setting. International Journal of Hospitality & Tourism Administration, 16 (4). pp. 375-407. ISSN 1525-6480; ESSN: 1525-6499

Abdul Karim, Muhammad Shahrim and Chua, Bee Lia and Salleh, Hamdin (2010) Malaysia as a culinary tourism destination: international tourist's perspective. Journal of Tourism, Hospitality and Culinary Arts, 1 (3). pp. 63-78. ISSN 1985-8914; ESSN: 2590-3837

Chua, Bee Lia and Boo, Huey Chern and Ab Karim, M. Shahrim and Othman, Mohhidin and Ramachandran, Sridar (2010) Using critical incident technique to identify the effect of servicescape failure and the effectiveness of recovery strategy on dining experience. SEGi Review, 3 (1). pp. 152-170. ISSN 1985-5672

Chua, Bee Lia and Othman, Mohhiddin and Boo, Huey Chern and Abdul Karim, Muhammad Shahrim and Ramachandran, Sridar (2009) Customers' reaction to servicescape failure and associated recovery strategy: an exploratory study in the food service industry. Journal of Tourism, Hospitality and Culinary Arts, 1 (2). pp. 23-47. ISSN 1985-8914; ESSN: 2590-3837

Chua, Bee Lia (2009) Impact Of Servicescape Failures And Associated Recovery Strategies On Customer Behavior In The Food Service Industry. Masters thesis, Universiti Putra Malaysia.