Browse by Journal Title

Nasruddin, Nurul Shazwani and Md Jusoh, Zuroni (2023) Determinants of purchasing behavior towards organic food among working women in Putrajaya. Jurnal Pengguna Malaysia, 39 (1). pp. 1-22. ISSN 1511-998X

Zainal Badari, Shamsul Azahari and Zulkiflee, Nurul Farhanah and Jaafar, Nur Aqilah Amalina (2023) Sikap, persepsi dan tahap penerimaan bantuan bakul makanan dalam kalangan pengguna B40 di Daerah Seremban, Negeri Sembilan, Malaysia. Jurnal Pengguna Malaysia, 39 (2). pp. 1-15. ISSN 1511-998X

Alias, Ayuni Nabilah and Yaakub, Norwahida (2023) Teachers' shoe selection factors for school. Jurnal Pengguna Malaysia, 39 (1). pp. 54-65. ISSN 1511-998x

Ishak, Nuraini and Md Jusoh, Zuroni and Mohamed, Rozita Naina (2023) Tingkah Laku Pembelian Komputer Riba dalam Kalangan Pelajar Institut Pengajian Tinggi Awam (IPTA). Jurnal Pengguna Malaysia, 39 (2). pp. 133-156. ISSN 1511-998x

Ying, Yan Sia and Lau, Jasmine Leby (2023) Factors influencing purchasing intention towards organic foods among UPM students. Jurnal Pengguna Malaysia, 39 (2). art. no. 10. pp. 176-199. ISSN 1511-998X

Osman, Syuhaily and Shamsuddin, Nurul Fazlina (2023) Influence of social media on young adults' buying behaviour. Jurnal Pengguna Malaysia, 39 (1). 155- 171. ISSN 1511-998X

Faridzuan Teo, Ariff Azril and Muhammad Arif, Afida Mastura (2022) Determinants of petrol station employees safety practices. Jurnal Pengguna Malaysia, 38. 96 - 108. ISSN 1511-998x

Jaffar, Muhamad Wafiy Asnawi and Md Jusoh, Zuroni and Mohamed, Rozita Naina (2022) Determinants of saving behavior among the students at Universiti Putra Malaysia. Jurnal Pengguna Malaysia, 38 (2). 36 - 53. ISSN 1511 - 998X

Naina Mohamed, Rozita and Md Jusoh, Zuroni and Mohd Nizam, Husna Nisa and Mazlan, Habib (2022) Modern media era on social media consumer purchase decision of beauty products. Jurnal Pengguna Malaysia, 38 (1). 109 - 123. ISSN 1511-998X

Naina Mohamed, Rozita and Rusli, Mohd Saifullah and Md Jusoh, Zuroni (2022) Online technology of food delivery services apps, OFDS on purchase intention. Jurnal Pengguna Malaysia, 38 (2). 110 - 120. ISSN 1511-998X

Felice, Fong and Abu Bakar, Elistina (2022) The factors causing computers to fall victims to online shopping scams. Jurnal Pengguna Malaysia, 38 (2). 17- 29. ISSN 1511-998X

Osman, Syuhaily and Law, Sin Yee (2021) Factors affecting purchase behaviour of smartphone: a study on gen Y in Universiti Putra Malaysia UPM. Jurnal Pengguna Malaysia, 36 (1). 21 - 41. ISSN 1511-998X

Tham, Jing Yi and Muhammad Arif, Afida Mastura (2021) The relationship between self-efficacy, awareness and subjective norms with online shopping self-protection practices among Chinese consumers in Seremban, Negeri Sembilan. Jurnal Pengguna Malaysia, 36 (1). 81 - 92. ISSN 1511-998

Md Jusoh, Zuroni and Mohamad Zailani, Siti Faaiqah (2021) The relationship between willingness to pay, attitude and health knowledge with intention of consuming organic food among working women in Kelantan. Jurnal Pengguna Malaysia, 36. 42 - 54. ISSN 1511-998X

Osman, Syuhaily and Cheng, Kai Wah and Then, Sook Han (2021) E-shopper typologies differences in online buying satisfaction among Universiti Putra Malaysia's students. Jurnal Pengguna Malaysia, 36. 93 - 115. ISSN 1511-998X

Cheng, Kai Wah and Osman, Syuhaily and Md Jusoh, Zuroni and Lau, Nur Jasmine Leby (2021) Environmental concerns and intention to practise solid waste segregation-at-source. Jurnal Pengguna Malaysia, 37. 174- 193. ISSN 1511-998X

Md Yusoff, Irwan Syah and Md Ishak, Siti Mastura and Mohd Upandi, Rafidah (2021) Ergonomic observation : working environment on health problem (MSDs) among older fisheries community at Muar Johor, Malaysia. Jurnal Pengguna Malaysia, 37. 111- 125. ISSN 1511-998X

Wijekoon, Rusitha and Sabri, Mohamad Fazli and Ahmad, Nobaya and Abdul Rahim @ Abdul Wahab, Husniyah and Ahmad Suhaimi, Siti Shazwani (2021) Financial factors as antecedents of economic well-being and mediation effect of technology adoption. Jurnal Pengguna Malaysia, 37. 151- 173. ISSN 1511-998X

Saidi, Norehan and Zainalaludin, Zumilah and Jamaluddin, Askiah (2021) Gender analyses on the relationship between household income categories and water system among the vulnerable respondent in fisheries community. Jurnal Pengguna Malaysia, 37. 58 - 89. ISSN 1511-998X

Sabri, Bukryman and Phua, Chai Han (2021) Sustainable transportation system in Universiti Putra Malaysia: perspectives from university students and academic staffs. Jurnal Pengguna Malaysia, 37. pp. 194-208. ISSN 1511-998X

Dol, Nurazlina and Abu Bakar, Elistina and Md. Jusoh, Zuroni and Muhammad Arif, Afida Mastura (2020) Profil mahasiswa Institusi Pengajian Tinggi terhadap amalan kepenggunaan. Jurnal Pengguna Malaysia, 34. pp. 1-22. ISSN 1511-998x

Baharum, Nur Bahirah and Awang, Mohd Daud and Arshad, Syariena and Abd Gani, Siti Salwa (2020) Shariah and alcohol issue. Jurnal Pengguna Malaysia, 35. 111 - 119. ISSN 1511-988x

Ishak, Maizatul Aqira and Muhammad Arif, Afida Mastura (2019) Intention to use m-government services among consumers in Putrajaya. Jurnal Pengguna Malaysia, 33. pp. 136-147. ISSN 1511-998X

Osman, Syuhaily and Ishak, Farah Liyana (2019) Pengaruh faktor kepuasan pengguna terhadap kesetiaan jenama dalam kalangan pengguna telefon pintar. Jurnal Pengguna Malaysia, 33. pp. 96-116. ISSN 1511-998X

Mat Salleh, Roslina and Mokhtar, Mazlin and Sahid, Ismail and Goh, Choo Ta (2019) Sikap penggunaan RMP secara selamat dalam kalangan petani Taman Kekal Pengeluaran Makanan (TKPM) di Negeri Selangor. Jurnal Pengguna Malaysia, 33. pp. 15-38. ISSN 1511-998X

Ab Ghani, Mohd Haziman and Osman, Syuhaily (2019) Tahap amalan perlakuan berekonomi dalam kalangan penjawat awam di Putrajaya. Jurnal Pengguna Malaysia, 33. pp. 1-14. ISSN 1511-998X

Paim, Laily (2019) Pengukuran kemiskinan uni-dimensi dan multi-dimensi serta faktor penentu. Jurnal Pengguna Malaysia, 32. pp. 1-11. ISSN 1511-998x

Osman, Syuhaily and Ahmad, Nashatul Hasra (2019) Faktor-faktor yang mempengaruhi kesetiaan terhadap jenama dalam kalangan mahasiswa Universiti Putra Malaysia. Jurnal Pengguna Malaysia, 33 (2). pp. 56-74. ISSN 1511-998X

Paim, Laily and Hashim, Ahmad Hariza (2019) Pendekatan salutogenik berteraskan bukti dalam pendidikan pengguna di Malaysia. Jurnal Pengguna Malaysia, 33. pp. 39-55. ISSN 1511-998X

Zainal Badari, Shamsul Azahari and Mahmud, Abdul Rahman and Hashim, Ahmad Hariza and Osman, Syuhaily and Sulaiman, Norhasmah (2018) The development of Malaysian food variety indicator (MFVI) among low income households in Malaysia: a pilot study. Jurnal Pengguna Malaysia, 31. 57 - 69. ISSN 1511-998X

Othman, Mohd Amim and Abdul Rahim @ Abdul Wahab, Husniyah (2018) Sejarah matawang dari era penjajahan Portugis sehingga ke pembentukan bank negara Malaysia. Jurnal Pengguna Malaysia, 31. 103 - 125. ISSN 1511 - 998x

Zainal, Norlela and Abdul Rahim @ Abdul Wahab, Husniyah and Sabri, Mohamad Fazli (2017) Kesejahteraan kewangan dalam kalangan ibu tunggal di Negeri Sembilan. Jurnal Pengguna Malaysia, 29. 38 - 50. ISSN 1511-998X

Wah, Cheng Kai and Osman, Syuhaily (2017) Waste segregation behaviour at source: attitude, perceived behavioural control, subjective norm, and environmental education. Jurnal Pengguna Malaysia, 29. art. no. 1. pp. 1-18. ISSN 1511-998X

Wah, Cheng Kai and Osman, Syuhaily (2017) Current patterns of waste segregation behaviour at source among households in Putrajaya. Jurnal Pengguna Malaysia, 28 (1). pp. 1-12. ISSN 1511-998X

Ishak, Norashiken and Sabri, Mohamad Fazli and Zainal Badari, Shamsul Azahari (2017) Pola perbelanjaan dan tingkah laku pembelian dalam kalangan pengguna Kedai Rakyat 1Malaysia (KR1M). Jurnal Pengguna Malaysia, 28. 69 - 91. ISSN 1511-998X

Mokhtar, Nuradibah and Abdul Rahim@Abdul Wahab, Husniyah (2017) Perceptions of work environment, locus of control and financial well-being among Putrajaya employees. Jurnal Pengguna Malaysia. 35 - 53. ISSN 1511-998X

Zainalaludin, Zumilah and Saidi, Norehan and Kadir, Faten Bazlin (2016) Gender gap in academic performance of UPM students. Jurnal Pengguna Malaysia, 27. pp. 73-84. ISSN 1511-998X

Ishak, Norhamizah and Md Jusoh, Zuroni (2016) Kesanggupan membeli makanan organik dalam kalangan pengguna di Ipoh, Perak. Jurnal Pengguna Malaysia, 27. pp. 86-98. ISSN 1511-998X

Samsudin, Norhafifah and Abu Bakar, Elistina and Mat Jusoh, Zuroni and Muhammad Arif, Afida Mastura and Sulaiman, Norhasmah (2016) Tahap pengetahuan undang-undang pengguna di Malaysia. Jurnal Pengguna Malaysia, 27. pp. 42-58. ISSN 1511-998x

Nik Abdul Aziz, Nik Aida Adibah and Sulaiman, Norhasmah and Paim, Laily (2016) Tiada jaminan kedapatan makanan, status pemakanan dan kesejahteraan kesihatan dalam kalangan penerima bantuan jabatan kebajikan masyarakat di kawasan Bangi dan Kajang. Jurnal Pengguna Malaysia, 27. pp. 1-15. ISSN 1511-998X

Osman, Syuhaily and Ng, Chui Mei (2016) The influence of advertising on consumer buying behaviour. Jurnal Pengguna Malaysia, 27 (2). pp. 97-110. ISSN 1511-998X

Jamaluddin, Askiah and Paim, Laily and Abdul Rahim, Husniyah and Osman, Syuhaily and Md. Jusoh, Zuroni (2016) The relationship between socio-economic characteristics of small business owner and entrepreneurial behaviour. Jurnal Pengguna Malaysia, 27. pp. 111-121. ISSN 1511-998X

Muryono, Endang Juliarti and Muhammad Arif, Afida Mastura and Abu Bakar, Elistina (2016) Faktor penyumbang kepada amalan beretika dalam kalangan peniaga. Jurnal Pengguna Malaysia, 26. pp. 1-17. ISSN 1511-998X

Ismail, Mazlan and Adam Assim, Mohamad Ibrani Shahrimin and Hashim, Ahmad Hariza and Sabri, Mohamad Fazli (2016) Kesan pendidikan keselamatan jalan raya terhadap tingkah laku berencana pengguna jalan raya dalam kalangan kanak-kanak. Jurnal Pengguna Malaysia, 26. pp. 18-35. ISSN 1511-998X

Sabri, Mohamad Fazli and Hashim, Ahmad Hariza and Ismail, Ismi Arif and Abdullah, Nuraini (2016) Penilaian tahap penerimaan dan persepsi program kad diskaun 1 Malaysia (1MDC). Jurnal Pengguna Malaysia, 26. pp. 36-53. ISSN 1511-998X

Abu Bakar, Elistina and Maizan, Nur Hanis (2016) Tahap kepercayaan terhadap Jakim, jenama dan tingkahlaku pemilihan premis makanan francais halal. Jurnal Pengguna Malaysia, 27. pp. 59-72. ISSN 1511-998X

Mat Salleh, Roslina and Mokhtar, Mazlin and Goh, Choo Ta and Sahid, Ismail (2015) Tingkah laku penggunaan racun makhluk perosak dalam kalangan petani di Selangor. Jurnal Pengguna Malaysia, 25. pp. 11-25. ISSN 1511-998X

Mohd Zain, Nur Amalina and Tamam, Ezhar and Shamshudeen, Rosya Izyanie (2015) Skop sensitiviti pelajar Islam terhadap hukum halal haram urusan muamalat. Jurnal Pengguna Malaysia, 24. pp. 69-95. ISSN 1511-998X

Md Zaini, Norzalika and Abd Rahim, Husniyah and Md Jusoh, Zuroni and Abu Bakar, Elistina and Jamaluddin, Askiah and Mohd Rasdi, Roziah (2015) Sustainable consumption practices and well being among households in Peninsular Malaysia. Jurnal Pengguna Malaysia, 24. pp. 45-56. ISSN 1511-2802

Rosslee, Nashaqilla Norlee and Abu Bakar, Elistina (2014) Amalan pembelian produk halal dalam kalangan pengguna Islam di Alor Gajah, Melaka. Jurnal Pengguna Malaysia, 23. pp. 39-58. ISSN 1511-998X

Md Jusoh, Zuroni and Mat Arisah, Farhan and Othman, Mumtazah and Sulaiman, Norhasmah and Abdul Rahim @ Abdul Wahab, Husniyah (2014) Amalan penggunaan semula sisa pepejal dalam kalangan isi rumah. Jurnal Pengguna Malaysia, 23. pp. 59-71. ISSN 1511-998X

A Rahim, Syakura and Mat Said, Aini and Abu Bakar, Elistina and Sulaiman, Norhasmah and Ahmadun, Fakhru'l-Razi (2014) Tsunami 2004 preparedness from the perspective of the Penang community. Jurnal Pengguna Malaysia, 23. pp. 71-86. ISSN 1511-998X

Arcot, Jayashree and Zainal Badari, Shamsul Azahari (2014) An overview of nutritional status and food consumption pattern among Malaysian population. Jurnal Pengguna Malaysia, 23. pp. 114-126. ISSN 1511-998X

Fazan Ahmad, Noor Diyana and Abdul Rahim @ Abdul Wahab, Husniyah and Md Jusoh, Zuroni and Othman, Mohd Amim and Muhammad Arif, Afida Mastura (2014) The socio-economic factors, current financial status, financial management practices and the future financial well-being among government employees. Jurnal Pengguna Malaysia, 23. pp. 25-37. ISSN 1511-998X

Sabri, Mohamad Fazli and Ahmad, Siti Yuliandi and Ahmad, Nor Fairani (2014) Awareness among Malaysian public on Credit Counselling and Debt Management Agency (CCDM) and its services. Jurnal Pengguna Malaysia, 22. pp. 69-84. ISSN 1511-998X

Abd Razak, Siti Marhana and Sulaiman, Norhasmah and Abd Rahim, Husniyah (2014) Perbelanjaan dan tiada jaminan kedapatan makanan dalam kalangan mahasiswa yang menerima bantuan kewangan di institusi pengajian tinggi awam. Jurnal Pengguna Malaysia, 22. pp. 85-102. ISSN 1511-998X

Ladalili, Nur Fazilla and Sulaiman, Norhasmah (2014) Kaedah pengawalan ibu bapa terhadap pengambilan makanan dengan berat badan kanak-kanak di Taska ST. Patrick, Tawau, Sabah. Jurnal Pengguna Malaysia, 22. pp. 120-136. ISSN 1511-998X

Lidew, Lidiana and Md Jusoh, Zuroni and Sulaiman, Norhasmah and Abdul Rahim @ Abdul Wahab, Husniyah and Abu Bakar, Elistina and Jamaluddin, Askiah (2014) Pengetahuan, sikap dan amalan pengguna terhadap makanan lestari. Jurnal Pengguna Malaysia, 23. pp. 87-102. ISSN 1511-998X

Muhammad Arif, Afida Mastura (2014) Perlindungan pengguna di bawah Akta Kawalan Bekalan 1961 (Pindaan 2006). Jurnal Pengguna Malaysia, 23. pp. 103-113. ISSN 1511-998X

Othman, Mumtazah and Mohd Salleh, Naimah and Megat Johari, Putri Musrifah and Mat Arisah, Farhan (2013) Amalan penggunaan lestari "4R" dalam kalangan mahasiswa instituti pengajian tinggi (IPT) di Malaysia. Jurnal Pengguna Malaysia, 21. pp. 35-55. ISSN 1511-998X

Dol, Nurazlina and Abu Bakar, Elistina (2013) Consumers’ ethical behaviour, consumers’ knowledge and moral ideology among Ministry of Domestic Trade, Co-operatives and Consumerism, Putrajaya employee. Jurnal Pengguna Malaysia, 21. pp. 56-76. ISSN 1511-998X

Zainal Badari, Shamsul Azahari and Arcot, Jayashree and Sulaiman, Norhasmah (2013) Food consumption patterns of lower-income households in rural areas of Peninsular Malaysia. Jurnal Pengguna Malaysia, 21. pp. 122-141. ISSN 1511-998x

Mokhtar, Nurul ‘Alyaa Adillah and Sabri, Mohamad Fazli and Hashim, Ahmad Hariza and Abd Rahim, Husniyah and Othman, Mohd Amim (2013) Literasi, sosialisasi, tingkhlaku dan kompetensi kewangan dalam kalangan kanak-kanak. Jurnal Pengguna Malaysia, 21. pp. 1-15. ISSN 1511-998X

Abdullah, Nuraini and Sabri, Mohamad Fazli and Abdul Rahim, Husniyah and Othman, Mohd Amim and Muhammad Arif, Afida Mastura and Zakaria, Nurul Farhana (2013) Pengurusan kewangan dalam kalangan pekerja muda. Jurnal Pengguna Malaysia, 21. pp. 16-34. ISSN 1511-998X

Osman, Syuhaily and Mohd Salleh, Naimah and Othman, Mumtazah and Zulkifli, Nurmaziah (2013) Perbelanjaan awal musim persekolahan: perbandingan mengikut kumpulan etnik di Malaysia. Jurnal Pengguna Malaysia, 21. pp. 94-108. ISSN 1511-998X

Hashim, Nur ‘Afni and Muhammad Arif, Afida Mastura and Mat Said, Aini (2013) Perlindungan pengguna terhadap keselamatan mainan kanak-kanak di Malaysia. Jurnal Pengguna Malaysia, 21. pp. 109-121. ISSN 1511-998X

Wan Mohammed, Wan Rohaya and Md Jusoh, Zuroni (2013) Tahap pengetahuan, sikap dan amalan penggunaan produk makanan organik dalam kalangan pengguna di Kuala Krai, Kelantan. Jurnal Pengguna Malaysia, 21. pp. 77-93. ISSN 1511-998X

Mat Said, Aini and Tashiro, Hiroyuki (2013) Comparative evaluation of energy and water efficiency of washing machines. Jurnal Pengguna Malaysia, 20. pp. 58-69. ISSN 1511-998X

Hamid, Umi Naizirah and Abu Bakar, Elistina (2013) Kepekaan terhadap isu etika dan intensiti moral dalam kalangan pekerja bengkel di Lembah Klang. Jurnal Pengguna Malaysia, 20. pp. 70-85. ISSN 1511-998X

Zulkifli, Normaziah and Sulaiman, Norhasmah and Othman, Mumtazah (2013) Pembelian lestari dalam kalangan pekerja awam Universiti Putra Malaysia. Jurnal Pengguna Malaysia, 20. pp. 98-116. ISSN 1511-998X

Subramaniam, Kanmani and Abdul Rahim @ Abdul Wahab, Husniyah (2013) Pengetahuan dan jangkaan pelaburan dalam kalangan pelajar institusi pengajian tinggi. Jurnal Pengguna Malaysia, 20. pp. 24-36. ISSN 1511-998X

Gill, Sarjit Singh and Rosnon, Mohd Roslan (2013) Penggunaan barangan dan perkhidmatan serta pengurusan kewangan dalam kalangan suku kaum Semoq Beri di Semenanjung Malaysia. Jurnal Pengguna Malaysia, 20. pp. 117-135. ISSN 1511-998X

Nik Abdul Aziz, Nik Aida Adibah and Sulaiman, Norhasmah (2013) Tiada jaminan kedapatan makanan isi rumah di Kampung Pulau Serai, Dungun, Terengganu. Jurnal Pengguna Malaysia, 20. pp. 1-23. ISSN 1511-998X

Mohd Salleh, Naimah and Yahaya, Nurizan and Othman, Mumtazah and Bari, Siti Balkis and Zakaria, Nurul Fardini (2012) Tahap pengetahuan penggunaan lestari dalam kalangan remaja di Selangor. Jurnal Pengguna Malaysia, 18. pp. 1-15. ISSN 1511-998X

Sabri, Mohamad Fazli and Lee, Mei Cher (2011) Consumers' knowledge, attitudes, and usage of electronic banking technologies. Jurnal Pengguna Malaysia, 17. pp. 22-33. ISSN 1511-998X

Sabri, Mohamad Fazli (2011) Review of college students' financial knowledge and literacy studies. Jurnal Pengguna Malaysia, 17. pp. 70-79. ISSN 1511-998X

Othman, Mumtazah and Osman, Syuhaily and Mat Arisah, Farhan (2011) Pengetahuan tentang makanan halal dan haram dalam kalangan kanak-kanak sekolah rendah. Jurnal Pengguna Malaysia, 16. pp. 15-31. ISSN 1511-998X

Kushairi, Abdul Rahman Edruce and Osman, Syuhaily and Hashim, Ahmad Hariza (2011) Sikap masyarakat terhadap cetak rompak di Bahagian Mukah, Sarawak. Jurnal Pengguna Malaysia, 16. pp. 95-108. ISSN 1511-998X

Abdul Rahim@Abdul Wahab, Husniyah and Othman, Mumtazah (2010) Amalan pengurusan kewangan dalam kalangan remaja bersekolah. Jurnal Pengguna Malaysia, 15. pp. 77-87. ISSN 1511-998X

Abdullah, Nor Dina and Paim, Laily and Abd Rahim, Husniyah (2010) Masalah kewangan dalam kalangan keluarga berpendapatan sederhana di Semenanjung Malaysia. Jurnal Pengguna Malaysia, 15. pp. 18-31. ISSN 1511-998X

Mohd Salleh, Naimah and Osman, Syuhaily and Othman, Mumtazah and Zulkifli, Normaziah (2010) Pola perbelanjaan awal musim persekolahan. Jurnal Pengguna Malaysia, 15. pp. 32-49. ISSN 1511-998X

Abdul Rahim @ Abdul Wahab, Husniyah and Muhammad Arif, Afida Mastura and Sabri, Bukryman and Abu Bakar, Elistina (2010) Literasi pengguna dalam perjanjian pinjaman perumahan. Jurnal Pengguna Malaysia, 15. pp. 99-110. ISSN 1511-998X

Abu Bakar, Elistina and Amin, Naemah (2010) Pengetahuan berhubung hak-hak pengguna semasa berurusan dengan bengkel kenderaan. Jurnal Pengguna Malaysia, 14. pp. 1-9. ISSN 1511-998x

Zakaria, Nurul Fardini and Paim, Laily and Abdul Rahim @ Abdul Wahab, Husniyah (2010) Perbandingan literasi kewangan siswa berasaskan gender. Jurnal Pengguna Malaysia, 15. pp. 50-64. ISSN 1511-998X

Md Jusoh, Zuroni and Abu Bakar, Elistina and Jamaluddin, Askiah and Sabri, Bukryman (2010) Sikap dan amalan perbelanjaan pengguna dalam musim perayaan. Jurnal Pengguna Malaysia, 15. pp. 88-98. ISSN 1511-998X

Haron, Sharifah Azizah (2008) Understanding consumer empowerment : a literature review. Jurnal Pengguna Malaysia, 10 (Jun). pp. 33-49. ISSN 1511-998x