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Number of items: 3.

B

Boo, Huey Chern and Matilla, Anna S. and Tan, Ching Yeng (2013) Effectiveness of recovery actions on deviant customer behavior — the moderating role of gender. International Journal of Hospitality Management, 35 . pp. 180-192. ISSN 0278-4319; ESSN: 1873-4693

U

Ungku Fatimah, Ungku Zainal Abidina and Boo, Huey Chern and Sambasivan, Murali and Saleh, Rosli (2011) Foodservice hygiene factors - The consumer perspective. International Journal of Hospitality Management, 30 (1). pp. 38-45. ISSN 0278-4319

Ungku Zainal Abidin, Ungku Fatimah and Boo, Huey Chern and Sambasivan, Murali and Salleh, Rosli (2011) Foodservice hygiene factors — the consumer perspective. International Journal of Hospitality Management, 30 (1). pp. 38-45. ISSN 0278-4319; ESSN: 1873-4693

This list was generated on Thu Mar 23 05:20:49 2017 MYT.