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Number of items: 2.
H
Hassan, Mazlan and Sidek, Shafie and Awang, Khairil Wahidin
(2013)
The influence of perceived services quality and quality management practices in hospitals.
In:
Managing Business Dynamic & Change: A Collection of Readings.
McGraw Hill, Shah Alam, Selangor.
ISBN 9789675771927
M
Mohd Salleh, Lailawati
(2013)
Emotion in negotiation.
In:
Managing Business Dynamic & Change: A Collection of Readings.
McGraw-Hill Education (Malaysia) Sdn. Bhd., Shah Alam, Selangor.
ISBN 9789675771927