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Mohd Salleh, Lailawati (2013) Emotion in negotiation. In: Managing Business Dynamic & Change: A Collection of Readings. McGraw-Hill Education (Malaysia) Sdn. Bhd., Shah Alam, Selangor. ISBN 9789675771927

Hassan, Mazlan and Sidek, Shafie and Awang, Khairil Wahidin (2013) The influence of perceived services quality and quality management practices in hospitals. In: Managing Business Dynamic & Change: A Collection of Readings. McGraw Hill, Shah Alam, Selangor. ISBN 9789675771927

This list was generated on Wed Jul 9 22:37:23 2025 +08.