Items where Author is "Wan Nawawi, Wan Nazriah"
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Mohd Baharieman, Nur Sufi Nadhira and Shamsul Azwan, Luqman Hakim and Che Ngah, Haslina and Wan Nawawi, Wan Nazriah and Che Ishak, Farah Adibah
(2025)
The elements of customer relationship management and their impact on customer satisfaction: a study of five-star hotels in Malaysia.
Information Management and Business Review, 17 (1(I)S).
pp. 24-35.
ISSN 2220-3796