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Ali, Noor Azman and Mahat, Fauziah and Zairi, Mohamed (2010) Testing the criticality of HR-TQM factors in the Malaysian higher education context. Total Quality Management & Business Excellence, 21 (11). pp. 1177-1188. ISSN 1478-3363

Abdullah, Muhammad Madi and Uli, Jegak and Juan, Jose Tari (2009) The relationship of performance with soft factors and quality improvement. Total Quality Management & Business Excellence, 20 (7). pp. 735-748. ISSN 1478-3363

This list was generated on Sat Nov 1 10:10:51 2014 MYT.

Universiti Putra Malaysia Institutional Repository

Universiti Putra Malaysia Institutional Repository is an on-line digital archive that serves as a central collection and storage of scientific information and research at the Universiti Putra Malaysia.

Currently, the collections deposited in the IR consists of Master and PhD theses, Master and PhD Project Report, Journal Articles, Journal Bulletins, Conference Papers, UPM News, Newspaper Cuttings, Patents and Inaugural Lectures.

As the policy of the university does not permit users to view thesis in full text, access is only given to the first 24 pages only.