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Abdullah, Muhammad Madi and Uli, Jegak and Juan, Jose Tari (2009) The importance of critical soft factors for quality improvement and organizational performance. International Journal of Productivity and Quality Management, 4 (3). pp. 366-382. ISSN 1746-6474
Universiti Putra Malaysia Institutional Repository
Currently, the collections deposited in the IR consists of Master and PhD theses, Master and PhD Project Report, Journal Articles, Journal Bulletins, Conference Papers, UPM News, Newspaper Cuttings, Patents and Inaugural Lectures.
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