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Tay, Hui Hui and Ariffin, Mariani and Sharaai, Amir Hamzah (2018) Key factors for adoption of ISO 14001 by the manufacturing industry: a review paper. International Journal of Productivity and Quality Management, 25 (1). 90 - 107. ISSN 1746-6474; ESSN: 1746-6482

Abdolshah, Mohammad and Mohd Yusuff, Rosnah and Tang, Sai Hong and Ismail, Md. Yusof (2011) Loss-based process capability indices: a review. International Journal of Productivity and Quality Management, 7 (1). pp. 1-21. ISSN 1746-6474; ESSN: 1746-6482

Abdullah, Muhammad Madi and Uli, Jegak and Juan, Jose Tari (2009) The importance of critical soft factors for quality improvement and organizational performance. International Journal of Productivity and Quality Management, 4 (3). pp. 366-382. ISSN 1746-6474

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