Citation
Samsudin, Khairul Nizam
(2020)
Mediating effect of work category on relationship between professional competencies' and decision making among public relations practitioners in governmment - linked companies.
Doctoral thesis, Universiti Putra Malaysia.
Abstract
Organizational success can only be achieved when each stakeholders mutually agrees
in decision making process in which the decision made will benefit all parties and the
organization will be able to operates effectively. For this reason, public relations (PR)
plays an important role where the PR practitioners will be the middle person between
each stakeholders to ensure that the decisions made will be valuable to the
organization and stakeholders. This general objective of the study was to examine the
mediating effect of work categories on the relationship between professional
competencies and decision making among public relations (PR) practitioners in the
government linked companies (GLCs). A survey was conducted and questionnaires
were distributed to157 PR practitioners and data were later analyzed using the SEM
PLS technique. Results showed that the dimension of work categories do not influence
the relationship between professional competency and decision making. Most
importance essence was the involvement in decision making process by PR
practitioners working in Malaysia’s GLCs can be enhanced or improved through their
level of professional competencies. The results supported the role of PR department to
be part of the important sub-system in organization. Competencies acquired by PR
practitioners were the main resource that can assist organization to survive.
Meanwhile, the contribution of this study to the literature lies in its ability to illustrate
the importance of PR competencies in influencing the decision-making process in an
organization, which later can develop positive thinking among society on PR being
one of the recognized and reputable professions.
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