Citation
Ponnan, Ramachandran
(2003)
Work Place Learning Among Successful Professionals: A Case Study of Selected Television Producers in a Public Television Station.
Doctoral thesis, Universiti Putra Malaysia.
Abstract
The study describes the learning experiences of successful Television Producers in A
Public Television Station (PTS). Specifically the study sought to determine how these
professionals acquire knowledge and expertise at their workplace. Professionals are
people with knowledge who offer special services for the orderly functioning of the
society. TV producers are professionals in the television industry. These
professionals need to continually learn to develop their expertise. How they learn,
especially in the context of their ever changing busy workplace, is important to
continuing professional education.
The study is guided by the following research questions. 1) How do successful TV
producers learn and acquire expertise at their workplace? 2) What contextual factors
shape learning among successful TV producers? 3) How do personal characteristics
and attributes facilitate learning among successful TV producers? Data were collected mainly through interviews using a semi structured question guide,
observation and document analysis. Nine producers were selected purposively using
criteria-based selection. Copies of documents such as program reports, annual reports
and minutes of meetings were gathered to corroborate information provided by the
respondents. The researcher was guided by the constant comparative analysis
method.
Three aspects of learning at the workplace emerged from the study. Successful
producers acquire knowledge and expertise by, 1) The professional learning processes
of formal and informal learning strategies. All respondents agreed to the importance
of formal in-service training that they had to undergo when they are inducted into
their profession. Benefits of such training are limited by resources, it is pertinent for
producers to continuously seek learning opportunities on their own. 2) Learning
through the understanding of broadcasting contexts, a distinct learning area emerging
with the changing forms of broadcasting. Broadcasting contexts basically constitute
the various stakeholders who occupy meaningful roles and even exert substantial
influence on producers creating complex workplace procedures. 3) Learning through
the development of personal characteristics and qualities imperative to learning
among successful TV producers. These producers acquire the necessary attributes to
learn from the workplace. Workplace learning emphasizes procedural knowledge of
techniques and skills, and academic knowledge of facts and concepts. But learning
has often overlooked dispositional knowledge of attitudes, values and interest that
help professionals make well thought out decisions.
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