Citation
Lock, Edward Un Kah
(1999)
Evaluation of the operation installation manager emergency management training and assessment (oim - emta) program of Sarawak Shell Berhad.
Masters thesis, Universiti Putra Malaysia.
Abstract
Safety training programs must be relevant and effective because they are expensive
and involve much efforts and resources. To achieve this, evaluations must be
effectively conducted and analyzed to determine their strengths and weaknesses, and
provide quality improvements.
The primary objective of this project was to test a training program evaluation tool, the
Program Quality Index (PQI) System. The aim here was to test this tool for practicality,
ease of use and implementation. If it is confirmed as such, the intention is to evaluate
all the existing training programs of SSB/SSPC to compare their priorities and
importance to business impact. The training program selected for the evaluation is the
OIM-EMTA program because it is a high priority and HSE critical training program involving senior OIMs and their Deputies. It has not been formally evaluated since its
implementation two years ago.
The pal method was based on the measurements of four evaluable dimensions of
training; Instructional Merit, Learning, Usage of Learning, and Strategic Value. The
performance of the overall program and each component could be interpreted from the
total and individual components 'scores'.
A survey was conducted using questionnaires consisting of two sections: Demography
Variables and Training Categories. The questionnaires were sent to all the OIM/SANVS
who had undergone the training program. From the responses, the data were
processed based on pal system methodology. The overall findings were:
• the pal evaluation tool was indeed a simple and practical evaluating tool. The
calculations of the measurements of the pal Index and component 'scores' do
not require complex mathematics or any software applications.
• as for monitoring the quality of the program, the strong and weak components
could be easily identified from the variation in POI scores, "flagging" potentially
important issues so that further evaluation inquiry can be targeted to improve
the overall training program quality.
In conclusion, the training pal evaluation tool is recommended as a program quality
monitoring and improvement system, and as an objective measure to prioritize training
programs.
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