Citation
P. M. Easaw, Elizabeth
(1998)
The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban.
Masters thesis, Universiti Putra Malaysia.
Abstract
This study is undertaken to ascertain the perception skill
of Heads of Departments, to find out the strategies used by Heads
of Departments to lubricate the communication flow in schools and
to determine whether Heads of Departments possess team building
characteristics.
Two sets of questionnaires were distributed to thirty three
Heads of Departments and ninety six teachers from nine Grade A
secondary schools in Seremban, Negeri Sembilan. One set of
questionnaire was designed to determine the perception skill and
the managerial communication skills and the team building
characteristic of the Heads of Departments. The respondents to
this questionnaires were Heads of Departments. Another set of
questionnaire was designed to determine the motivating language
scale of Heads of Departments. The respondents to this
questionnaire were the teachers from the various Departments.The findings indicated that majority of the Heads of
Departments have low perception skills, high managerial
communication skills and a high level of characteristics of team
building spirit. The Heads of Departments also use a high level
of motivating language in direction giving, empathetic language,
mean making language and in communication satisfaction when
communicating with the teachers in their Departments.
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Additional Metadata
Item Type: |
Thesis
(Masters)
|
Subject: |
School management and organization - Negeri Sembilan - Seremban |
Subject: |
Teacher participation in administration - Negeri Sembilan - Seremban |
Subject: |
Communication in education |
Call Number: |
FPP 1998 65 |
Chairman Supervisor: |
Associate Professor Dr. Zaidatol Akmaliah Bt. Lope Pihie |
Divisions: |
Faculty of Educational Studies |
Depositing User: |
Laila Azwa Ramli
|
Date Deposited: |
04 Jan 2011 08:21 |
Last Modified: |
04 Jan 2011 08:23 |
URI: |
http://psasir.upm.edu.my/id/eprint/9061 |
Statistic Details: |
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