Citation
Abstract
This study was designed to identify the intricate associations among emotional rewards (compliment, opportunity, empowerment, and recognition), material rewards (promotion, certificate, incentive, and special leave), job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel sector. A field survey method with a quantitative approach was used. Our results from multiple regression analysis revealed that emotional and material rewards and their dimensions are of importance in the formation of affective commitment, job performance, and turnover intention. In addition, findings from the series of mediation analysis revealed that job satisfaction and burnout played a complete/partial mediating role within the proposed theoretical framework. Overall, this research can help hotel researchers better understand the role of rewards and help practitioners develop an efficient reward system for hotel employees.
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Official URL or Download Paper: https://www.tandfonline.com/doi/abs/10.1080/152800...
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Additional Metadata
Item Type: | Article |
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Divisions: | Faculty of Food Science and Technology |
DOI Number: | https://doi.org/10.1080/1528008X.2019.1663572 |
Publisher: | Taylor & Francis |
Keywords: | Rewardsjob satisfaction; Burnout; Affective commitment; Job performance; Turnover intention; Hotel employees |
Depositing User: | Mohamad Jefri Mohamed Fauzi |
Date Deposited: | 29 May 2023 06:40 |
Last Modified: | 29 May 2023 06:40 |
Altmetrics: | http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1080/1528008X.2019.1663572 |
URI: | http://psasir.upm.edu.my/id/eprint/87453 |
Statistic Details: | View Download Statistic |
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