Citation
Ang, Lay Swan
(2014)
Employees’ perception toward conducive working environments in selected offices in Selangor, Malaysia.
Masters thesis, Universiti Putra Malaysia.
Abstract
In today's modern society, office workplace has received much attention in the area
of conducive environment settings. There has been a shortage of workspace cubicle
and comfortable office environment to motivate and to reduce work stress in the
office. This research objective was to identity the perceptions of the employees on
the current design of built environment workspace and to determine the variables
known to be contributing to poor working environment such as workspace
arrangement, lightings, furniture, storage, visual privacy, noise level, thermaI
condition, plants, work satisfaction, hygiene and cleanliness as well as color
preferences. The analysis was achieved through a quantitative questionnaires survey
that was instrumented in 17 food and processing companies in selected area in
Selangor in order to get the employees' expectations and perceptions on the working
environment such as their level of satisfaction, preferences and user behavior. This
research also include a proposed design guideline for the survey office which
consists of cubicle size, distance between two workspaces, number of filing cabinet
needed, number of cubicle allocated in one area, appropriate partition height and
ergonomic chair needed. The design guideline was then validated by the research
company. For survey questionnaires, the data was then analyzed through a
descriptive statistic approach to identify and investigate many variables that include
frequency, percentage and reliability test. The findings revealed that most employees
find that their office workspace are crowded, lack of visual privacy and the noise
level were affecting their work and concentration. The result also shows that most
employees feel that having a conducive working environment will help to increase
their work performance as they are looking forward to a conducive office workspace
that is aesthetic, relaxing and conducive. The results from this study contributed to
the interior design and architecture industries to understand the needs and perceptions
of the individual employee. It also creates awareness to the employers that it is
important for the organizations to upgrade and provide a conducive office environment to motivate and inspire the employees to work in a felicitous and
productive environment. This will help to improve employees' creativity and reduce
stress in order to achieve optimum work efficiency.
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