The relationship between emotional intelligence and affective commitment: an examination of police officers

Citation

Baker, Rogis and Jaaffar, Amar Hisham and Sallehuddin, Hasimi and Hassan, Mohamed Ayyub and Mohamed, Rosmah (2019) The relationship between emotional intelligence and affective commitment: an examination of police officers. International Journal of Recent Technology and Engineering, 8 (2S9). pp. 658-665. ISSN 2277-3878

Abstract

This paper examines the four dimensions of emotional intelligence: self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE) in predicting effective commitment.The sample used for this study consisted of 372 police officers selected from five contingents: Kuala Lumpur, Selangor, Johor, Sabah and Sarawak. Testing our hypotheses in the field, we found strong evidence that the four dimensions of emotional intelligence: SEA, OEA, UOE and ROE enhance affective commitment. Additionally, the study provides evidence for the government to improve service quality and commitment to the police force.

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Additional Metadata

Item Type:	Article
Divisions:	Faculty of Economics and Management
DOI Number:	https://doi.org/10.35940/ijrte.B1138.0982S919
Publisher:	Blue Eyes Intelligence Engineering & Sciences Publication
Keywords:	Emotional intelligence; Affective commitment; Police officer
Depositing User:	Mr. Sazali Mohamad
Date Deposited:	14 Nov 2020 21:00
Last Modified:	14 Nov 2020 21:02
Altmetrics:	http://www.altmetric.com/details.php?domain=psair.upmedu.my&doi=10.35940/ijrte.B1138.0982S919
URI:	http://psasir.upm.edu.my/id/eprint/82570
Statistic Details:	View Download Statistic

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