Improving the Effectiveness of the Repair of Scorpion Tank at 91 Armed Forces Central Workshop

I firmly believe that to be excellent and customer oriented, organisations need sound operation strategies. This is particularly true today, given the pressure of global competition and the need to satisfy ever more demanding customers. We approach the operations function as a powerful tool for achieving organisational objectives and strategies. This project, "IMPROVING THE EFFECTIVENESS OF THE REPAIR OF SCORPION T ANK AT 91 ARMED FORCES CENTRAL WORKSHOP", is a real case study and the name of individual and departments appear in this report is true and real. The data presented is true as it appeared in the documentation of the organisation. A copy of this project paper will also be presented to the Ministry of Defence for consideration, and if feasible, will be implemented. In the Ministry of Defence, this project paper is classified as "RESTRICTED" or "TERHAD". We believe in transparency and there is no 'business secret'. Individuals, particularly the lecturers in Universiti Putra Malaysia are invited to comment and improve this paper . This is to ensure that the future implementation will be smooth and successful. Therefore, the content of this document should not fall to unauthorised person.

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