Enhancing job satisfaction with union leader-member relationship capital

Citation

Koh, Jacqueline and Mohd Salleh, Lailawati and Kumar, Naresh and Mansor, Zuraina (2018) Enhancing job satisfaction with union leader-member relationship capital. Advanced Science Letters, 24 (4). 2421 - 2424. ISSN 1936-6612; ESSN: 1936-7317

Abstract

Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job satisfaction. On the other hand, personal relationship theory in psychology setting suggests that communication, trust and commitment are interlinked in a cyclical process. This cyclical process can lead to positive outcomes such as job satisfaction. Hence, this study is to apply personal relationship theory in explaining the relationship between communication, trust and commitment between union leaders and members (addressed as union leader-member relationship capital in this study) on job satisfaction.

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Additional Metadata

Item Type:	Article
Divisions:	Faculty of Economics and Management
DOI Number:	https://doi.org/10.1166/asl.2018.10970
Publisher:	American Scientific Publishers
Keywords:	Commitment; Communication; Job satisfaction; Trust; Union leader-member relationship capital
Depositing User:	Nurul Ainie Mokhtar
Date Deposited:	05 Nov 2020 03:59
Last Modified:	05 Nov 2020 03:59
Altmetrics:	http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1166/asl.2018.10970
URI:	http://psasir.upm.edu.my/id/eprint/72586
Statistic Details:	View Download Statistic

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