Citation
Rahmawati, Yeni
(2014)
Relationship between motivation, satisfaction, and organizational commitment among scout volunteers in East Kalimantan, Indonesia.
Masters thesis, Universiti Putra Malaysia.
Abstract
Organizational commitment is considered as fundamental element in any nature of
organization. Majority studies have been conducted to expose organizational
commitment among profit organization, oppositely, similar study in nonprofit
organization tend to be lacking. Therefore, this study was conducted to determine the
level of organizational commitment within nonprofit organization that also linked to
non formal element. In addition, as regards to extension education, the general
purpose of this study was to determine relationship between motivation, satisfaction,
and organizational commitment among scout volunteers in East Kalimantan,
Indonesia. The sample consisted of 207 scout volunteers including 126 male and 81
female ranges aged 17 to 47 years old. In the current study, the participants were
recruited by using random sampling technique. By using self-administered
questionnaire, the participants completed the demographic information and three part
of mind questionnaire related to the study (motivation, satisfaction, and
organizational commitment).
The present study used a quantitative research to examine relationship among
variables. Several objectives were created to fulfill the study namely determine the
level for overall variables, determine relationship among motivation, satisfaction,
and organizational commitment, and determine the best predictor of the dimension
from independent variable (motivation and satisfaction) for organizational
commitment. Data analysis included frequencies, percentages, mean scores, Pearson
correlations, and multiple linear regressions. The statistic data were computed by
using SPSS at alpha level .05
The result indicated that there was a significant relationship between overall
motivation (r = .468), satisfaction (r = .298) and organizational commitment.
Majority dimensions of motivation and satisfaction had positive relationship towards
organizational commitment. Moreover, understanding (r = .436) was considered as the best predictor affecting organizational commitment rather than other dimensions
(career, social, value, enhancement, protection, organizational support, and group
integration). Oppositely, in term of satisfaction dimension, participation efficacy and
empowerment did not have significant correlation with organizational commitment.
The finding indicated that this study established the relationship between motivation,
satisfaction, and organizational commitment within scout volunteers in East
Kalimantan, Indonesia. Therefore, it has implication especially for the scout
volunteers and other volunteer workers. The result of the current study may involve
in various volunteers related such as social volunteers, religious volunteers, health
volunteers, sport volunteers, etc. Besides that, future research is expected to be able
to conduct similar research by adding the other elements as new variable to enlarge
and expand volunteerism as non-profit sector. Furthermore, future research is
expected to relate between volunteer activities and others extension program to
support non formal education especially for youth development thus it will be able to
provide more contribution for the extension education field.
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