Citation
Muthuveloo, Rajendran
(2007)
Antecedents and Outcomes of Organisational Commitment among Malaysian Engineers.
Doctoral thesis, Universiti Putra Malaysia.
Abstract
This research explores the major factors that contribute towards Organisational
Commitment amongst engineers in Malaysia. It identifies the antecedents of
Organisational Commitment and evaluates the impact of Organisational Commitment
on Organisational Outcomes.
This research project used primary data and the unit of analysis used is individual
engineers. The researcher designed a questionnaire to establish that Employee
Perception and Personal Characteristics have significant influence on organisational
commitment, while Organisational Commitment and Personal Characteristics directly
affect Organisational Outcomes. Surveys were distributed to engineers working
throughout Malaysia with emphasis on major industrial areas in Selangor, Federal
Territory, Johor, Penang, Terengganu, Pahang, Sabah and Sarawak. Data were collected using two methods. Questionnaires were distributed personally to
engineers within the Klang Valley vicinity. For the remaining areas, the surveys were
mailed to the respondents directly.
The findings of the research demonstrate that Employee Perception (via perceived job
satisfaction and perceived organisational characteristics) and Attitudinal
Characteristic (via race, religion, country of graduation, and academic qualification)
enhance organisational commitment through Attitudinal Commitment and Normative
Commitment. Organisational Commitment (via Normative Commitment and
Continuance Commitment) and Behavioural Characteristic (via age, position, job
tenure, and year of service) significantly influence Organisational Outcomes.
The study shows that Organisational Commitment is dynamic, relevant, and important
for an organisation's survival. However, this study also suggests that high
Organisational Commitment can lead to high absenteeism and lower productivity, due
to higher work stress. The results also imply that, Organisational Commitment is
influenced by engineers' beliefs and values, while Organisational Outcomes are
influenced by monetary rewards.
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