Citation
Teoh, Kenny Guan Cheng
(2007)
The Determination of an Affective, Cognitive and Conative Measure of Consumer Ethnocentrism.
Doctoral thesis, Universiti Putra Malaysia.
Abstract
As a measure of consumer ethnocentrism, CETSCALE has aroused great interest in
the field of consumer behaviour. However, despite CETSCALE's popularity, there is
sufficient theoretical evidence to support investigating its content validity. Various
authorities have questioned the purity of the scale, i.e., its lack of domain specificity;
In particular, the items that comprise CETSCALE seem to be indicative of other
phenomena such as patriotism, protectionism, and even xenophobia! Consequently,
this study addresses CETSCALE's lack of domain specificity by proposing a
theoretically sound psychometric scale that is 1) true to Sumner's (1906) definition
of consumer ethnocentrism, 2) embraces Rosenberg and Hovlands' (1960) 3-
Component View of Attitude model, and 3) faithful to Churchill's (1979) Paradigm
for Developing Better Measures of Marketing Constructs.
Volumes one, two and three of Marketing Scales Handbook (American Marketing
Association)-comprising 1,647 psychometric scales-were used as the oracle, from
which was derived an initial pool of 249 items. Based on a sample of 803 respondents, these items were subjected to factor analysis (exploratory and
confirmatory), finally giving rise to the 14-item scale TRUCET scale. TRUCET
scale has good psychometric properties, consistently demonstrating construct validity
in various tests of discriminance and convergence. Its predictability has also been
demonstrated in a nomological framework with related constructs. And it meets the
requirements of face validity.
The results indicate TRUCET scale to be domain specific. It presents researchers
with an alternative measure of consumer ethnocentrism which is untainted with
foreign artefacts.
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