Communication conflicts among mobility students at the International Division Universiti Putra Malaysia

Citation

Roslan, Nur Maisarah and Abdul Halim, Hazlina (2016) Communication conflicts among mobility students at the International Division Universiti Putra Malaysia. Journal of Business and Social Development, 4 (1). pp. 37-42. ISSN 2289-2915

Abstract

This study focuses on the conflict in communication among mobility students at Universiti Putra Malaysia (UPM). The objectives of the study were to identify and discuss the conflict in communication by using Stubbs's (1983) discourse analysis theory. 10 subjects from China participated in the study. The subjects were interviewed based on their experience in dealing with the staffs at the International Division, Universiti Putra Malaysia. Six characteristics of discourse analysis were found and analyzed. The results revealed that all ten subjects were having conflict in communication during their stay at UPM. They faced conflict in understanding accent and choice of words. They also experienced confusion and misunderstanding. It is hoped that the findings from this research will serve as a comparison to compare the conflicts with other students from other countries in a future study.

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Official URL or Download Paper: http://jbsd.umt.edu.my/?page_id=285

Additional Metadata

Item Type:	Article
Divisions:	Faculty of Modern Language and Communication
Publisher:	Penerbit Universiti Malaysia Terengganu
Keywords:	Conflict in communication; Mobility students; Discourse analysis
Depositing User:	Nabilah Mustapa
Date Deposited:	01 Nov 2016 04:51
Last Modified:	01 Nov 2016 04:51
URI:	http://psasir.upm.edu.my/id/eprint/48855
Statistic Details:	View Download Statistic

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