Knowledge management system quality:a survey of knowledge management system quality dimensions

Citation

A. Jabar, Marzanah and Alnatsha, Abdallah S. M. (2014) Knowledge management system quality:a survey of knowledge management system quality dimensions. In: 2014 International Conference on Computer and Information Sciences (ICCOINS 2014), 3-5 June 2014, Kuala Lumpur, Malaysia. .

Abstract

The knowledge management systems are becoming more complex and diverse as a result of advances in information technology. Nowadays, users demanding for more accurate and reliable KMS systems increases the awareness and need of KMS quality. To enhance KMS quality the quality dimensions should be identified first. This paper focuses on investigating the quality dimensions of related KMS work namely: software quality dimensions, data quality dimensions, information quality dimensions and knowledge systems quality dimensions. The extracted quality dimensions will be proposed as the basis of KMS quality dimensions that will be mapped with KM processes to produce the KMS quality framework.

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Additional Metadata

Item Type:	Conference or Workshop Item (Paper)
Divisions:	Faculty of Computer Science and Information Technology
DOI Number:	https://doi.org/10.1109/ICCOINS.2014.6868438
Publisher:	IEEE
Keywords:	Knowledge quality; Knowledge quality dimension; Knowledge management processes; Knowledge management systems
Depositing User:	Nabilah Mustapa
Date Deposited:	04 Aug 2020 02:31
Last Modified:	04 Aug 2020 02:31
Altmetrics:	http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1109/ICCOINS.2014.6868438
URI:	http://psasir.upm.edu.my/id/eprint/44770
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