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Crowd management strategies and safety performance among sports tourism event venue organizers in Kuala Lumpur and Selangor


Citation

Rahmat, Norazlina and Jusoff, Kamaruzaman and Ngali, Norzaidah and Ramli, Noorazlin and Md. Zaini, Zetty Madina and Samsudin, Azlina and Abd Ghani, Fatimah and Hamid, Munirah (2011) Crowd management strategies and safety performance among sports tourism event venue organizers in Kuala Lumpur and Selangor. World Applied Sciences Journal, 12. pp. 47-52. ISSN 1818-4952; ESSN: 1991-6426

Abstract

High risk of injuries and accidents among attendees at event, especially Sports Tourism Event has become one of the major concerns to researchers and practitioners. One of the major strategies to ensure attendees safety is by practicing effective crowd management strategies. The aim of this study was to investigate the level of crowd management strategies and safety performance practices among sports tourism event venue organizers in Kuala Lumpur and Selangor, Malaysia. The sample included 40 of safety or operation manager attached to sports tourism event venue organizers. The results of the statistical analysis revealed that the correlation crowd management strategies had significant relationship with safety performance. Since the findings may not have utilitarian value to other event venues in Malaysia, future studies might consider using a national sample rather than the local sample.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Forestry
Publisher: IDOSI Publications
Notes: Special issue on Service Sector Transforms the Economy
Keywords: Crowd management; Safety performance; Sports tourism event
Depositing User: Nabilah Mustapa
Date Deposited: 06 Jul 2020 03:39
Last Modified: 06 Jul 2020 03:39
URI: http://psasir.upm.edu.my/id/eprint/37426
Statistic Details: View Download Statistic

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