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Service quality attributes of group package tour guides in Malaysia.


Citation

Lee, Shin Ying and Ab. Aziz, Yuhanis (2013) Service quality attributes of group package tour guides in Malaysia. In: Readings on Hospitality and Tourism Issues. McGraw Hill , Shah Alam, Selangor. ISBN 9789675771880

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Additional Metadata

Item Type: Book Section
Divisions: Faculty of Economics and Management
Publisher: McGraw Hill
Keywords: Service quality; Tour guide; Group package tour guides; Malaysia.
Depositing User: Nurul Ainie Mokhtar
Date Deposited: 04 Nov 2014 16:05
Last Modified: 04 Nov 2014 16:05
URI: http://psasir.upm.edu.my/id/eprint/31126
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