Citation
Lee, Shin Ying and Ab. Aziz, Yuhanis
(2013)
Service quality attributes of group package tour guides in Malaysia.
In:
Readings on Hospitality and Tourism Issues.
McGraw Hill , Shah Alam, Selangor.
ISBN 9789675771880
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Additional Metadata
Item Type: | Book Section |
---|---|
Divisions: | Faculty of Economics and Management |
Publisher: | McGraw Hill |
Keywords: | Service quality; Tour guide; Group package tour guides; Malaysia. |
Depositing User: | Nurul Ainie Mokhtar |
Date Deposited: | 04 Nov 2014 08:05 |
Last Modified: | 04 Nov 2014 08:05 |
URI: | http://psasir.upm.edu.my/id/eprint/31126 |
Statistic Details: | View Download Statistic |
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