Citation
Hassan, Mazlan and Sidek, Shafie and Awang, Khairil Wahidin
(2013)
The influence of perceived services quality and quality management practices in hospitals.
In:
Managing Business Dynamic & Change: A Collection of Readings.
McGraw Hill, Shah Alam, Selangor.
ISBN 9789675771927
Download File
Full text not available from this repository.
|
Additional Metadata
| Item Type: | Book Section |
|---|---|
| Divisions: | Faculty of Economics and Management |
| Publisher: | McGraw Hill |
| Keywords: | Service quality; Quality management; Hospital services. |
| Depositing User: | Nurul Ainie Mokhtar |
| Date Deposited: | 05 Nov 2014 01:44 |
| Last Modified: | 05 Nov 2014 01:44 |
| URI: | http://psasir.upm.edu.my/id/eprint/31112 |
| Statistic Details: | View Download Statistic |
Actions (login required)
 |
View Item |