Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations.

Citation

Alias, Mazni and Mohd Rasdi, Roziah and Ismail, Maimunah and Abu Samah, Bahaman (2013) Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations. Human Resource Development International, 16 (5). pp. 538-557. ISSN 1367-8868

Abstract

Workplace deviance has become pervasive in most organizations today. This cross-sectional study examines the influences of individual-related factors and job satisfaction on workplace deviance behaviour among 429 support personnel in Malaysian public service organizations. Samples were randomly selected using multi-stage cluster sampling. The findings of the study indicated that agreeableness, negative affectivity, conscientiousness, emotional intelligence and job satisfaction predicted the organizational deviant behaviour. The same variables, except for emotional intelligence, also correlated to interpersonal deviant behaviour. Implications and suggestion for future research are discussed.

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Additional Metadata

Item Type:	Article
Divisions:	Faculty of Educational Studies
DOI Number:	https://doi.org/10.1080/13678868.2013.812315
Publisher:	Routledge
Keywords:	Workplace deviant behaviour; Job satisfaction; Negative affectivity; Conscientiousness; Agreeableness; Emotional intelligence.
Depositing User:	Emelda Mohd Hamid
Date Deposited:	14 Oct 2014 02:30
Last Modified:	14 Sep 2015 07:45
Altmetrics:	http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1080/13678868.2013.812315
URI:	http://psasir.upm.edu.my/id/eprint/29001
Statistic Details:	View Download Statistic

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