Citation
Alizadeh , Hossein Nezakati and Sedek, Rozita
(2012)
Changing the perception of the call center industry.
In:
Business practices in Malaysia.
McGraw-Hill (Malaysia), Shah Alam, Selangor, pp. 106-120.
ISBN 9789675771521
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Additional Metadata
Item Type: | Book Section |
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Divisions: | Faculty of Economics and Management |
Publisher: | McGraw-Hill (Malaysia) |
Keywords: | Call center industry; Call center. |
Depositing User: | Nurul Ainie Mokhtar |
Date Deposited: | 14 Nov 2013 03:42 |
Last Modified: | 14 Nov 2013 03:42 |
URI: | http://psasir.upm.edu.my/id/eprint/26167 |
Statistic Details: | View Download Statistic |
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