Citation
Abd Rahman, Azmawani and Bennett, David J. and Sohal, Amrik S.
(2009)
Transaction attributes and buyer-supplier relationships in AMT acquisition and implementation : the case of Malaysia.
International Journal of Production Research, 47 (9).
pp. 2257-2278.
ISSN 1366-588X
Abstract
This paper explores how transaction attributes of technology affect differences in the relationship between technology buyers and suppliers. It also examines the
impact on performance of different patterns of relationship between technology buyers and suppliers. Data obtained from 147 manufacturing firms in Malaysia are used to test several hypotheses, which were derived from a review of the
literature on technology, transaction cost theory and buyer–supplier relationships (BSR). The research results indicate that the higher the level of technological complexity, specificity and uncertainty, the more firms are likely to engage in a closer relationship with technology suppliers. Even though the majority of firms reported improvements in their performance, results indicate that firms
demonstrating a closer relationship with technology suppliers are more likely to achieve higher levels of performance than those that do not. It is also shown that
with high levels of transaction attribute, implementation performance suffers more when firms have weak relationships with technology suppliers than with moderate and low levels of transaction attribute.
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