Citation
Osman, Syuhaily and Othman, Md Nor
(2009)
The influence of perception of in-store colour on consumers' in-store behaviour.
Malaysian Journal of Consumer and Family Economics, 12.
pp. 1-15.
ISSN 1511-2802
Abstract
The primary objective of this study is to examine the influence of perception of in-store colour on consumers' in-store behaviour. Using a mall intercept technique, which used a self-administered questionnaire, a survey of shoppers in clothing and apparel stores at selected shopping centre's was carried out. The result of structural equation modeling found that in-store colour has significantly influenced mood, which in turn, mood was found to significantly affect respondents' time spent, money spent, and repatronage intention. The perception of in-store colour was also found to directly influence the consumers' in-store behaviour. This study would give some useful information to marketing managers and retailers with regards to the importance of in-store colour to attract more shoppers to patronise their stores, with comfortable, yet exciting and satisfying experiences.
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