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Knowledge management and usability model for knowledge management system.


Citation

Hashim, Nafaizatulnaniah and Md Sultan, Abu Bakar (2009) Knowledge management and usability model for knowledge management system. Computer and Information Science, 2 (3). p. 10. ISSN 1913-8989

Abstract / Synopsis

Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated Usability Model suggested by Abran, Khelifi, Suryn and Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The methodology used is a user-satisfaction questionnaire de veloped based on the ISO Consolidated Usability Model.


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Additional Metadata

Item Type: Article
Subject: Knowledge management.
Subject: Computer software - Evaluation.
Subject: Information resources management.
Divisions: Faculty of Computer Science and Information Technology
Publisher: Canadian Center of Science and Education (CCSE)
Keywords: Knowledge Management; Knowledge Management System; ISO Model,; Usability.
Depositing User: Nida Hidayati Ghazali
Date Deposited: 25 Jun 2013 12:00
Last Modified: 15 Sep 2015 14:44
URI: http://psasir.upm.edu.my/id/eprint/15397
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