E-government services implementation: is it a need?

Citation

Kamarudin, Syafila and Omar, Siti Zobidah and Bolong, Jusang and Osman, Mohd Nizam (2018) E-government services implementation: is it a need? International Journal of Academic Research in Business and Social Sciences, 8 (11). pp. 22-29. ISSN 2222-6990

Abstract

The Malaysian government has initiated e-service to embrace the use of modern information communication technology (ICT) in delivering services to its citizen. One of its e-service provider pertaining to online government service is My E.G. Services Berhad; which was established in 2000. It is a private company which has been given a concession by the government to conduct an online government transactions services. This article discussed on the use of MyEG services that will be viewed from the development perspective that took place, especially in Malaysia. In addition, it also discussed on the concept of e-government and the implementation that has yet to be undertaken in order to ensure the MyEG services can be used optimally in the course of daily work.

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Additional Metadata

Item Type:	Article
Divisions:	Faculty of Modern Language and Communication Institute for Social Science Studies
DOI Number:	https://doi.org/10.6007/IJARBSS/v8-i11/4881
Publisher:	Human Resource Management Academic Research Society
Keywords:	E-government; E-service; Information communication technology; Online; Development
Depositing User:	Nabilah Mustapa
Date Deposited:	09 Apr 2019 01:16
Last Modified:	09 Apr 2019 01:16
Altmetrics:	http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.6007/IJARBSS/v8-i11/4881
URI:	http://psasir.upm.edu.my/id/eprint/14610
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