Reimagining inclusive HyFlex teaching through participatory communication and Universal Design for Learning

In the wake of increasing digital transformation in education, Hybrid-Flexible (HyFlex) learning has emerged as a promising modality for supporting diverse learner needs. However, current HyFlex implementations are often designed for resource-rich environments, marginalizing students in under-resourced institutions. This study addresses that gap by proposing a communication-centered model tailored for HyFlex delivery in a Malaysian university context, where technological limitations and learner diversity—including but not limited to student-athletes and Persons With Disabilities (PWD) demand more inclusive, adaptable approaches. Guided by the participatory development communication theory and Universal Design for Learning (UDL) framework, this conceptual paper develops a framework that repositions strategic communication as the core enabler of equitable HyFlex adoption across three modalities: in-person, synchronous online, and asynchronous learning. The model is constructed through a critical synthesis of existing literature, theoretical integration, and contextual analysis of Malaysian higher education settings. Communication strategies developed through early engagement, co-created guidelines, and culturally attuned messaging are identified as pivotal to enhancing student receptivity, agency, and sense of belonging, even in digitally constrained environments. The expected outcome is a scalable, low-tech communication model that strengthens participation, supports learning equity, and enables sustainable HyFlex practices in similar global contexts. By shifting the focus from technology to communication, this research contributes to global education discourse and highlights the transformative power of human-centered communication in rethinking inclusive higher education systems. Future research could explore the model’s application across other marginalized educational settings globally.

Text 122903.pdf - Published Version Restricted to Repository staff only Download (698kB) | Request a copy Text 122903-accepted-v2.pdf - Accepted Version Restricted to Repository staff only until 28 January 2027. Download (1MB) | Request a copy Official URL or Download Paper: https://link.springer.com/article/10.1007/s10984-0...

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