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Exploring the impact of emotional intelligence on university academics’ job performance


Citation

Omar, Muhd Khaizer and Mohd Puad, Mohd Hazwan and Liu, Sijia (2024) Exploring the impact of emotional intelligence on university academics’ job performance. Open Journal of Social Sciences, 12 (10). pp. 14-31. ISSN 2327-5952; eISSN: 2327-5960

Abstract

Thriving in a challenging educational environment requires leaders to go beyond traditional leadership roles. Leaders should possess a strong mindset and the ability to control their emotions, which ultimately improves organizational job performance. Although emotional intelligence is recognized as a critical factor impacting job performance across various industries, its specific impact on the higher education sector is considerably less attentive. This study used a quantitative survey approach to examine the emotional intelligence of university academics and its effects on their work performance. The survey included 293 respondents from five universities in Henan Province, China. The results showed a significant positive correlation between emotional intelligence and job performance. Research indicates that higher levels of emotional intelligence—including self-awareness, emotion regulation, motivation, empathy, and social skills—are associated with better job performance. This relationship is moderated by personal characteristics, organizational support, and cultural context. These findings highlight the importance of incorporating emotional intelligence into educational leadership and continuous professional development (CPD) and induction training programs for academics, not only to facilitate teaching and learning processes but also to enhance the overall educational ecosystem.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Educational Studies
DOI Number: https://doi.org/10.4236/jss.2024.1210002
Publisher: Scientific Research Publishing
Keywords: Educational leadership; Job performance; Emotional intelligence; University management
Depositing User: Ms. Nuraida Ibrahim
Date Deposited: 19 Aug 2025 03:26
Last Modified: 19 Aug 2025 03:26
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.4236/jss.2024.1210002
URI: http://psasir.upm.edu.my/id/eprint/119396
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