UPM Institutional Repository

The influence of tolerance, prosocial behavior, cultural openness, and social identity on attitude towards tourists: a quantitative study among local residents in Yogyakarta, Indonesia


Citation

Budiutami, Giannisa Novi and Ma’rof, Aini Azeqa and Abdullah, Haslinda and Kunasekaran, Puvaneswaran (2024) The influence of tolerance, prosocial behavior, cultural openness, and social identity on attitude towards tourists: a quantitative study among local residents in Yogyakarta, Indonesia. International Journal of Academic Research in Business and Social Sciences, 14 (12). pp. 961-975. ISSN 2222-6990

Abstract

Tourism growth in culturally rich destinations like Yogyakarta, Indonesia, brings both opportunities and challenges, necessitating harmonious local-tourist relations. This study explores the influence of tolerance, prosocial behavior, cultural openness, and social identity on attitude towards tourists among local residents. A sample of 434 participants was analyzed using quantitative methods, including Pearson correlation and multiple regression analyses performed in SPSS. The results revealed that tolerance was the strongest predictor of positive attitude towards tourists, followed by prosocial behavior, cultural openness, and social identity. These findings highlight the critical role of fostering tolerance and cultural openness, alongside prosocial behaviors, in promoting positive perceptions of tourists. The insights derived from this research offer valuable guidance for community leaders, policymakers, and tourism authorities aiming to enhance sustainable tourism development in Yogyakarta.


Download File

[img] Text
118300.pdf - Published Version
Available under License Creative Commons Attribution.

Download (384kB)

Additional Metadata

Item Type: Article
Divisions: Faculty of Human Ecology
Institute for Social Science Studies
DOI Number: https://doi.org/10.6007/ijarbss/v14-i12/24038
Publisher: Human Resource Management Academic Research Society
Keywords: Tolerance; Prosocial behavior; Cultural openness; Social identity; Attitude towards tourists; Yogyakarta residents
Depositing User: Ms. Nur Faseha Mohd Kadim
Date Deposited: 04 Jul 2025 02:50
Last Modified: 04 Jul 2025 02:50
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.6007/ijarbss/v14-i12/24038
URI: http://psasir.upm.edu.my/id/eprint/118300
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item