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The relationship between workload, social support, work motivation, and emotional stress among working mothers in Malaysian public hospitals


Citation

Azmi, Emilia Nurfarah Ain and Ma’rof, Aini Azeqa and H. Hamsan, Hanina (2024) The relationship between workload, social support, work motivation, and emotional stress among working mothers in Malaysian public hospitals. International Journal of Academic Research in Business and Social Sciences, 14 (12). pp. 1037-1049. ISSN 2222-6990

Abstract

This study explores the relationship between workload, social support, work motivation, and emotional stress among working mothers in Malaysian public hospitals. The research examines how key dimensions—workload, perceived social support, and work motivation— impact emotional stress levels. A sample of 453 working mothers was analyzed using quantitative methods, including correlation and regression analyses. The results reveal that workload is the strongest predictor of emotional stress, followed by social support and work motivation. Higher workload was significantly associated with increased emotional stress, while greater social support and higher motivation contributed to lower stress levels. These findings highlight the critical need for effective workload management, robust support systems, and motivational strategies in healthcare settings to reduce emotional stress and enhance well-being among working mothers. The study offers valuable insights into the interplay of these factors and provides practical recommendations for improving employee well-being in public hospitals.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Human Ecology
Institute for Social Science Studies
DOI Number: https://doi.org/10.6007/ijarbss/v14-i12/24043
Publisher: Human Resource Management Academic Research Society
Keywords: Workload; Social support; Work motivation; Emotional stress; Working mothers; Healthcare
Depositing User: Ms. Nur Faseha Mohd Kadim
Date Deposited: 19 Jun 2025 09:20
Last Modified: 19 Jun 2025 09:20
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.6007/ijarbss/v14-i12/24043
URI: http://psasir.upm.edu.my/id/eprint/117989
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