UPM Institutional Repository

RACE: the role of anchor characteristics in e-commerce success


Citation

Huo, Shao Hua and Wan Abas, Wan Anita and Waheed, Moniza (2024) RACE: the role of anchor characteristics in e-commerce success. Nanotechnology Perceptions, 20 (4). pp. 128-140. ISSN 1660-6795

Abstract

Live streaming technology has created a new career called e-commerce anchors in the ever-changing world of e-commerce. These anchors play an important role in promoting products and promoting e-commerce expertise. This paper examines the precise e-commerce anchor attributes that most successfully influence purchase intentions, including competence, charm, credibility, communication, fame, affinity, and promptness. This paper proposes the role of anchor characteristics in an e-commerce success (RACE) algorithm to identify key characteristics of e-commerce anchors that have a major impact on purchase intention. The results demonstrate that characteristics such as Affinity, Promptness, and Communication have the greatest effects on changing consumer intentions and increasing purchase intentions. This paper highlights the important role of providing practical information on customer behavior, customer engagement, and e-commerce marketers and advertisers in optimizing these attributes for e-commerce success.


Download File

[img] Text
117475.pdf - Published Version

Download (3MB)

Additional Metadata

Item Type: Article
Divisions: Faculty of Modern Language and Communication
DOI Number: https://doi.org/10.62441/nano-ntp.v20i4.9
Publisher: Collegium Basilea
Keywords: E-commerce anchors; Product promotion; Anchor attributes; Purchase intentions
Depositing User: Ms. Nur Faseha Mohd Kadim
Date Deposited: 26 May 2025 09:15
Last Modified: 26 May 2025 09:15
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.62441/nano-ntp.v20i4.9
URI: http://psasir.upm.edu.my/id/eprint/117475
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item