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A critical review for travel satisfaction and subjective well-being


Citation

Dong, Hao and Hashim, Haslinda and Kamarulzaman, Nitty Hirawaty (2024) A critical review for travel satisfaction and subjective well-being. Journal of Transport and Health, 38. art. no. 101899. ISSN 2214-1405

Abstract

Introduction: Travelers increasingly consider their emotional needs when making travel mode choices. While travel satisfaction (TS) is insufficient for a comprehensive evaluation of travel modes, subjective well-being (SWB) has gained attention. However, the relationship and differences between subjective well-being and TS have yet to receive adequate attention. Method: This study aims to clarify the correlations and differences between TS and subjective well-being from three aspects: definition, current research, and relationship mechanism, using a literature review method. Results: The study results show that (1) TS can be seen as a component of the definition of subjective well-being. (2) Further research is needed on both subjective well-being and TS in the Chinese context. (3) Subjective well-being provides a more accurate and comprehensive representation of passengers’ evaluations of travel modes than TS. From another perspective, TS is more suitable for measuring the influence of emotional factors on travel mode choice. Conclusions: The result provides a valuable reference for understanding subjective well-being and TS, distinguishing the differences between the two concepts and the research value of both. It helps marketers develop and implement effective marketing strategies to encourage passengers to choose eco-friendly travel modes.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Agriculture
School of Business and Economics
DOI Number: https://doi.org/10.1016/j.jth.2024.101899
Publisher: Elsevier
Keywords: Travel mode choice; Travel satisfaction; Subjective well-being; Affects; Life satisfaction; Eco-friendly mode
Depositing User: Ms. Nur Faseha Mohd Kadim
Date Deposited: 21 Apr 2025 02:58
Last Modified: 21 Apr 2025 02:58
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1016/j.jth.2024.101899
URI: http://psasir.upm.edu.my/id/eprint/115648
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