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Managing human resources toward achieving knowledge management


Citation

Yahya, Salleh and Goh, Wee‐Keat (2002) Managing human resources toward achieving knowledge management. Journal of Knowledge Management, 6 (5). pp. 457-468. ISSN 1367-3270

Abstract

This research examines the linkages between human resource management and knowledge management. Specifically, the association between four areas of human resource management (training, decision‐making, performance appraisal, and compensation and reward) with the five areas of knowledge management (knowledge acquisition, knowledge documentation, knowledge transfer, knowledge creation, knowledge application) is explored. The statistical results suggest that a knowledge organisation requires a different management approach than the non‐knowledge organisation. Hence, the role of human resource management is also unique. In terms of employee development, the focus should be placed on achieving quality, creativity, leadership, and problem solving skill. The design of a compensation and reward system should be on promoting group performance, knowledge sharing, and innovative thinking. The performance appraisal must be the base of evaluation of employee’s knowledge management practices, and an input for directing knowledge management efforts.


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Additional Metadata

Item Type: Article
Divisions: Universiti Putra Malaysia
DOI Number: https://doi.org/10.1108/13673270210450414
Publisher: Emerald
Keywords: Knowledge management; Human resource management; Training; Performance measurement; Compensation
Depositing User: Ms. Zaimah Saiful Yazan
Date Deposited: 12 Mar 2025 08:18
Last Modified: 12 Mar 2025 08:18
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1108/13673270210450414
URI: http://psasir.upm.edu.my/id/eprint/111840
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