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Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more


Citation

Hyoungeun, Moon and Jongsik, Yu and Chua, Bee-Lia and Han, Heesup (2023) Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more. Journal of Travel & Tourism Marketing, 40 (4). pp. 326-344. ISSN 1054-8408; eISSN: 1540-7306

Abstract

This study explored the concept of green brand authenticity in tourism and its relationships with relevant variables by using a mixed method. Firstly, the content analysis of interview revealed four dimensions of green brand authenticity: green practice, green servicescape, green support for locals, and green customer engagement. Then, the analysis of a total of 352 survey responses collected through an online research panel uncovered brand-self congruence as the most significant antecedent of green brand authenticity and green customer engagement as the most impactful dimension on the outcome variables. Brand commercialization significantly moderated the relationships among the study variables.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Food Science and Technology
DOI Number: https://doi.org/10.1080/10548408.2023.2245446
Publisher: Taylor & Francis
Keywords: Green tourism; Green brand authenticity; Mixed method; Warm glow; Green satisfaction; Brand commercialization; Decent work and economic growth
Depositing User: Ms. Zaimah Saiful Yazan
Date Deposited: 03 Mar 2025 07:54
Last Modified: 03 Mar 2025 07:54
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1080/10548408.2023.2245446
URI: http://psasir.upm.edu.my/id/eprint/108298
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