Citation
Abstract
This is the first quantitative systematic literature review to identify cutting-edge studies and research gaps in the field of interactions between tourists. A Systematic Mapping Study (SMS) was used to structure current literature in this broad research field based on the analysis of interactive objects, situations, themes, methodologies, and theoretical underpinnings. In total, 85 published articles between 2011 and 2020 were analyzed. The results indicate that extant research has focused more on tourists' interactions with unfamiliar travelers for helpful information and emotional support, rather than on their social ties and communications with travel companions. Little is understood about the critical factors that lead to positive interactions among tourists and the contributions of tourism providers in this process. At the same time, there is still a lack of research on negative social interactions between tourists that result in value destruction. Furthermore, limited literature exists on the chronological sequence and inner workings of tourists social communications in different situations. Suggestions for future research include widening basic theoretical frameworks and research approaches to provide a more comprehensive view of interactions between tourists.
Download File
Full text not available from this repository.
Official URL or Download Paper: https://www.sciencedirect.com/science/article/pii/...
|
Additional Metadata
Item Type: | Article |
---|---|
Divisions: | Faculty of Human Ecology |
DOI Number: | https://doi.org/10.1016/j.jhtm.2023.06.017 |
Publisher: | Elsevier |
Keywords: | Systematic mapping study; Tourist-tourist interactions; Tourist-tourist; Interaction; Communication; Social contact; Decent work and economic growth; Industry; Innovation and infrastructure; Sustainable cities and communities |
Depositing User: | Ms. Che Wa Zakaria |
Date Deposited: | 06 Aug 2024 03:02 |
Last Modified: | 06 Aug 2024 03:02 |
Altmetrics: | http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1016/j.jhtm.2023.06.017 |
URI: | http://psasir.upm.edu.my/id/eprint/106794 |
Statistic Details: | View Download Statistic |
Actions (login required)
![]() |
View Item |