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10-year systematic literature review of social penetration in online communication


Citation

May, Sarah Poh Low and Bolong, Jusang and Waheed, Moniza and Wirza, Julia (2022) 10-year systematic literature review of social penetration in online communication. International Journal of Academic Research in Business and Social Sciences, 12 (14). 29 - 47. ISSN 2222-6990

Abstract

Altman and Taylor's (1973) Social Penetration Theory (SPT) suggests that in any relationship or communication pathway, each participant makes a conscious decision to either increase or decrease the level of self-information disclosure based on an evaluation of the advantages and disadvantages of maintaining the relationship over an unspecified period. An examination of the literature on the effect of online communication on the theory indicates that significant alterations have happened in the social penetration theory, altering the communication process and, therefore, the sorts of connections resulting from computer-mediated platforms. After extensive screening and assessment, 18 articles were selected via a review of the available literature. Subsequently, a thematic analysis of the literature revealed the following primary themes: motives and expectations, privacy, audience, interaction, audience, and adjustments. The review encountered obstacles, such as the small selection of published materials. This article focuses on SPT in digital communication, with most literature focusing on online social networks. Recommendations were made that the very dynamic and ever-changing character of social penetration in online communication should be based on conversation and interactions rather than theory.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Modern Language and Communication
Institute for Social Science Studies
DOI Number: https://doi.org/10.6007/IJARBSS/v12-i14/15813
Publisher: Human Resource Management Academic Research Society
Keywords: Systematic literature review; Social penetration; Onion model; Online communication; Computer mediated communication; Social media; Social network
Depositing User: Ms. Nur Faseha Mohd Kadim
Date Deposited: 05 Aug 2024 01:47
Last Modified: 05 Aug 2024 01:47
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.6007/IJARBSS/v12-i14/15813
URI: http://psasir.upm.edu.my/id/eprint/100052
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