The Impact of Total Quality Management in the Training of Teachers at Maktab Perguruan Perempuan Melayu Melaka

Abstract

The current demand for quality education has immense implication on teacher training programs in Malaysia. The teacher training programs cover a wide perspective encompassing the academic, professional and personal development of teacher. Therefore, in the pursuit of training excellent teachers, Total Quality Management (TQM) was introduced in MPPM in 1992. The change towards TQM was aimed at achieving the concept of quality teachers, excellent staff and world class education. The objective of training quality teachers would mean being able to produce excellent teachers by means of efficient administration, having highly competent staff and smooth operation. Th􀁡 management of MP P M has a strong belief that TQM will be able to fulfil its objective of training excellent teachers. They also hope to overcome the growing concern of the Ministry of Education that many teacher trainees were unable to get good grades academically and in their teaching practice. Besides these issues, MPPM has to take positive steps to rectify the numerous complaints on the issue that newly qualified teachers are unable to put theories into practice, lacking on classroom management, incompetent in co curriculum activities, uncreative and not in the least innovative. To eradicate these problems Maktab Perguruan Perempuan Melayu Me/aka had taken a positive step to rectify them by developing Total Quality Management in all aspects of its operations.The aim of this study is to evaluate the impact of total quality management on the training of teachers in MPPM In order to achieve the main objectives, this study will specifically evaluate the impact of TQM on the academic performance of the teacher trainees and the perceptions of the teacher trainees on the impact of TQM on the college, the lecturers, the curriculum and co curriculum activities and various other aspects that is required in training excellent teachers. Based on the examination results of 1992-1996 it was without doubt that the results of the trainees had improved tremendously since the implementation of TQM As for 1997, the result of teacher trainees are not complete since they comprise of intake for the second half of 1996. Therefore the result is only for the first semester. In conclussion based on the findings, it is perceived that MP P M has improved tremendously since the introduction of TQM and thus it could be concluded that the impact of TQM in the training of teachers in MPPM is highly positive.