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Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations.

Alias, Mazni and Mohd Rasdi, Roziah and Ismail, Maimunah and Abu Samah, Bahaman (2013) Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations. Human Resource Development International, 16 (5). pp. 538-557. ISSN 1367-8868

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Abstract

Workplace deviance has become pervasive in most organizations today. This cross-sectional study examines the influences of individual-related factors and job satisfaction on workplace deviance behaviour among 429 support personnel in Malaysian public service organizations. Samples were randomly selected using multi-stage cluster sampling. The findings of the study indicated that agreeableness, negative affectivity, conscientiousness, emotional intelligence and job satisfaction predicted the organizational deviant behaviour. The same variables, except for emotional intelligence, also correlated to interpersonal deviant behaviour. Implications and suggestion for future research are discussed.

Item Type:Article
Keyword:Workplace deviant behaviour; Job satisfaction; Negative affectivity; Conscientiousness; Agreeableness; Emotional intelligence.
Faculty or Institute:Faculty of Educational Studies
Publisher:Routledge
DOI Number:10.1080/13678868.2013.812315
Altmetrics:http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.1080/13678868.2013.812315
ID Code:29001
Deposited By: Emelda Mohd Hamid
Deposited On:14 Oct 2014 10:30
Last Modified:14 Sep 2015 15:45

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