Performance Criteria And Utilization Of Performance Appraisal In The Royal Malaysian Police Force
Lee, Yen Thing (1994) Performance Criteria And Utilization Of Performance Appraisal In The Royal Malaysian Police Force. Masters project report, Universiti Pertanian Malaysia.
Performance appraisal has become increasingly important tool for organization to use in managing and improving employee' s performance.However,little empirical result has been conducted to determine( a ) the extent to which performance criteria were being selected for performance appraisal,( b ) the extent to which performance appraisal is used for each of several purpose sin the organization,( c ) the extent to which appraisal data maybe used for multiple and possibly conflicting uses within the organization,and ( d ) the psychometric criteria of the new performance appraisal under the New Remuneration System. A survey questionnaire designed to answer these questions was distributed personally to 100 police officers ranking from P/lnsp.to Deputy Superintendent of Police (DSP )in the Special Branch Department ,Bukit Aman,Kuala Lumpur.A correlational and simple Analysis of Variance were utilized to analyze the data of seventy-six completed questionnaires. The findings showed that loyalty,conduct, decision making ability and quality of work were cited among the most important performance criteria,while non-work related activities,adapt ability to work and quantity of work were cited as the least importan
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