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Number of items: 3.
A
Abdullah, Muhammad Madi
(2007)
Influence of Critical Soft Factors on Quality Improvement and Organizational Performance.
PhD thesis, Universiti Putra Malaysia.
H
Haron, Khalidah
(1995)
Evaluating The Perceived Effects Of Total Quality Management (Tqm) Training Program In Tenaga Nasional.
[Project Paper Report]
K
Kasolang, Salmiah
(2001)
Implementation of Total Quality Management in the Malaysian Automotive Vendors.
Masters thesis, Universiti Putra Malaysia.